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Bob Howard Toyota is part of the fast-growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Agent to our Sales team. This position answers inquiries from customers about vehicles through email, text and phone calls with the goal of guiding a customer through the vehicle research and selection process, and scheduling appointments for the sales team. We are well known for our rapid growth and focus on our employees. We believe in providing great service to our customers, improving the lives of our customers and employees through great leadership, a culture of service and a love of learning.
Job Responsibility:
Communicate effectively with our customers via Phone, Internet or Text
Respond to customer inquiries immediately
Learn and follow the scripting required by our process
Set appointments for our customers
Study, learn and understand the vehicles and services we offer
Learn and maintain a thorough knowledge of Dealership policies, products and procedures
Establish personal goals that are consistent with the productivity requirements of the Dealership
Requirements:
Can handle high volume sales calls and emails
Strong written and oral communication skills
Auto dealership Internet or Business Development Center (BDC) experience is preferred but not required
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment
What we offer:
Health, Dental & Vision Insurance
Life & Disability insurance
401(k) plan with company match
Paid vacation
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities