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BC coordinator

https://www.randstad.com Logo

Randstad

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Location:
Canada , Waterloo, ON or Toronto, ON

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Category:
-

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Contract Type:
Not provided

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Salary:

60.00 - 65.00 CAD / Hour

Job Description:

The Canada Operations 1st Line Risk and Controls team is looking for an experienced and driven professional to join us as a BC Coordinator, BCM Operational Resilience. In this role, you’ll be at the heart of Canada Operations, supporting the end-to-end Business Continuity Management (BCM) lifecycle. From hands-on development and testing to ongoing maintenance of critical BCM artifacts, you’ll help ensure our operations are resilient, prepared, and compliant—no matter what challenges arise. You’ll operate with a high degree of independence, partnering closely with business leaders to translate BCM standards and recovery concepts into practical, executable plans that make sense to non-technical audiences.

Job Responsibility:

  • Facilitate day‑to‑day BCM activities for assigned Operations processes in support of Business Continuity Plan and Process Owners
  • Develop, review, and update BIAs to accurately reflect process criticality, impacts, dependencies, and recovery requirements
  • Develop, review, and maintain BCPs aligned to BIAs, including documented contingency and recovery strategies, roles, and communications
  • Lead BCM testing activities for assigned processes, including Simulations, Tabletop, Alternate Site, and Notification exercises
  • Plan, coordinate, and facilitate testing execution, including participant readiness, exercise logistics, and completion of required testing objectives
  • Analyze testing results and ensure BCPs are updated to reflect lessons learned, identified gaps, and validated recovery assumptions
  • Maintain complete, accurate, and current BCM artifacts and testing evidence in the GRC system of record, ensuring records remain audit‑ready and retrievable
  • Execute required approval actions for BIAs, BCPs, and testing evidence
  • Provide practical guidance and coaching to Plan and Process Owners on BCM requirements, timelines, and expectations, including adoption of enhanced company BCM Standard requirements
  • Monitor trigger events and coordinate required BIA/BCP updates within prescribed timelines
  • Act as a subject matter resource for BCM processes, tools, and standards

Requirements:

  • Bachelor’s degree in business or equivalent experience, and or industry certification in operational risk or resilience
  • 3–5 years of related experience with strong knowledge of business processes, dependencies, and operational risk concepts
  • Strong analytical and problem‑solving skills, with the ability to interpret complex operational and recovery information
  • Excellent written and verbal communication skills, including facilitation of workshops and exercises, and the ability to tailor messaging to different audiences
  • Strong stakeholder management skills, with the ability to influence without authority and work effectively across multiple teams
  • Proven ability to work independently, manage a portfolio of BCM activities, and prioritize competing deadlines
  • Ability to lead structured activities and exercises, including time‑bound and participant‑dependent testing scenarios
  • Strong documentation discipline, with attention to detail and accuracy in maintaining BCM artifacts and evidence
  • Ability to translate standards and requirements into practical, executable steps for business partners
  • Comfort working with ambiguity and exercising judgement within established policies and governance frameworks
  • good knowledge of BCP standards

Nice to have:

Knowledge and understanding around OSFI E21

What we offer:
  • Work-Life Balance: Standard full-time hours (7.5 hours daily)
  • Flexible Environment: Hybrid mode
  • Team Culture: Be part of a great team known for its strong sense of community

Additional Information:

Job Posted:
March 23, 2026

Expiration:
April 30, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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