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Petsense

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Category:
Health and Beauty

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Contract Type:
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Salary:

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Job Description:

This position is responsible for supporting groomers by owning pet flow within the salon including high-quality bathing services while ensuring the safety and comfort of every pet. This role supports salon operations by delivering an exceptional customer experience and maintaining a clean, organized work environment.

Job Responsibility:

  • Maintain regular and predictable attendance
  • Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs
  • Take the initiative to support selling initiatives (TEAM): Thank the Customer, Engage the Customer and/or Pet, Advise products or services, Make it Memorable
  • Safe Pet Handling
  • Bathing, Drying, Brushing and Combing all coat types
  • Nail Trimming
  • Ear Cleaning
  • Customer Service Skills
  • Demonstrate Professionalism
  • Equipment Handling and Maintenance
  • Ensures the safety and well-being of animals
  • Inspects animals for external signs of parasites, disease or injury and reports findings to salon leader/groomer and pet owners
  • Practice Safety and Sanitization protocols
  • Sanitizes and maintains upkeep of all grooming tools and equipment to eliminate injury and spread of diseases to other pet clients
  • Support appointment scheduling, phone calls, and customer follow-up as needed
  • Maintains records of all pet clients to include services provided and vaccination records
  • Operate computer as needed
  • Recovery of store, if needed
  • Complete all documentation associated with any of the above job duties

Requirements:

  • Must be comfortable working with dogs of all sizes and temperaments
  • Ability to demonstrate patience and compassion for animals and confidence in pet handling
  • High school diploma or equivalent preferred
  • Any suitable combination of education and experience will be considered

Nice to have:

  • Operate and use all grooming tools and equipment including bathing tubs, brushes, driers, and bathing products such as perfumed shampoo and soaps
  • Communicate effectively with Team Members and customers
  • Display compassion with animals and treat them accordingly
  • Exhibit attention to detail
  • Read, write and count to accurately complete all documentation
  • Safely work around pets and pet waste
What we offer:
  • company-paid life and disability insurance
  • paid parental leave
  • tuition reimbursement
  • family planning resources such as adoption and surrogacy assistance

Additional Information:

Job Posted:
April 16, 2026

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