Base Management Manager, Early Life and Moves

We are looking for a Base Manager, Early Life and Moves to join our growing team! In this role, you will be responsible for developing and executing strategies to reduce customer churn within the first 90 days of the customer lifecycle, with additional ownership of base management strategy for customers experiencing a move. You will be the strategic owner of early life and movers' base management outcomes, defining what actions are taken, for which customers, and to what measurable impact. Success is driven through influence, partnership, and data-backed decision-making across CRM, CX, and operational teams.