CrawlJobs Logo

Base Management Manager, Early Life and Moves

brightspeed.com Logo

Brightspeed

Location Icon

Location:
United States , Charlotte

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are looking for a Base Manager, Early Life and Moves to join our growing team! In this role, you will be responsible for developing and executing strategies to reduce customer churn within the first 90 days of the customer lifecycle, with additional ownership of base management strategy for customers experiencing a move. You will be the strategic owner of early life and movers' base management outcomes, defining what actions are taken, for which customers, and to what measurable impact. Success is driven through influence, partnership, and data-backed decision-making across CRM, CX, and operational teams.

Job Responsibility:

  • Own base management strategies to reduce churn during the first 90 days post-activation
  • Identify early life churn drivers related to onboarding, service experience, engagement, billing, and perceived value
  • Develop targeted retention strategies based on customer tenure, behavior, and risk signals
  • Partner with Product, Network, Care, CX, and Operations teams to address root causes impacting early life churn
  • Define onboarding-focused base management strategies that accelerate time-to-value and reinforce customer value
  • Establish customer segments, decision logic, and intervention timing for early life retention efforts
  • Partner with the CRM organization to translate strategy into lifecycle campaigns and programs
  • Support testing, optimization, and continuous improvement of onboarding initiatives
  • Own the base management components of the mover's program, with accountability for retention and reconnection performance
  • Develop proactive strategies to identify movers early and reduce disconnect-driven churn
  • Define save strategies, offers, and service options for movers in partnership with CRM and Care
  • Monitor movers' performance metrics and optimize approaches based on customer insights
  • Serve as the primary base management partner to the Movers CX Manager, who owns the end-to-end movers CX journey
  • Ensure base management strategies (campaigns, offers, care strategy) support and reinforce the intended CX design
  • Align on priorities, testing roadmaps, and success metrics while maintaining clear ownership boundaries
  • Share performance insights to inform CX journey enhancements
  • Act as a key strategic partner to the CRM organization, which owns campaign execution and channel delivery
  • Provide clear segmentation, targeting criteria, timing, and success metrics for CRM programs
  • Partner with Care teams to shape retention motions, save strategies, and operational inputs
  • Collaborate cross-functionally to ensure alignment across Base Management, CRM, CX, Care, Product, Analytics, and Technology teams
  • Own performance tracking for early life (0–90 day) churn and movers' retention KPIs
  • Use customer data and insights to identify trends, risks, and optimization opportunities
  • Support test-and-learn approaches to improve base management effectiveness
  • Communicate performance results, insights, and recommendations to leadership

Requirements:

  • 5–8+ years of experience in base management, retention, lifecycle strategy, or customer analytics
  • Experience in subscription-based businesses (internet, telecom, wireless, or data services preferred)
  • Demonstrated success reducing early life customer churn
  • Strong cross-functional collaboration skills, including partnership with CRM and CX teams
  • Analytical mindset with the ability to translate data into actionable strategies

Nice to have:

  • Experience in internet or broadband services
  • Familiarity with movers programs or lifecycle disruption events
What we offer:
  • Competitive medical, dental, vision, and life insurance
  • Employee assistance program
  • 401K plan with company match
  • Host of voluntary benefits

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Brightspeed - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Base Management Manager, Early Life and Moves

Teacher 1

Instructs individuals served in activities designed to promote social, physical,...
Location
Location
United States , Little Rock
Salary
Salary:
Not provided
easterseals.com Logo
Easterseals Arkansas
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in education, child development, early childhood, or related field
  • Minimum of one (1) year of relevant classroom and/or teaching experience
  • In lieu of a Bachelor’s degree, Associate's degree (A.D.) in education, child development, early childhood, or related field and a minimum of three (3) years of relevant classroom and/or teaching experience
  • Valid Arkansas Driver's License
  • CPR/First Aid required within 30 days of hire
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups
  • Ability to calculate figures and amounts such as proportions, percentages, and volume
  • Ability to apply concepts of basic algebra and geometry
Job Responsibility
Job Responsibility
  • Instruct individuals served in activities designed to promote social, physical, intellectual and literacy growth
  • Provide personal care to individuals served
  • Teach in the areas of development: social/emotional, cognitive, motor, language and communication and self-help
  • Emphasize learning, literacy and social skills that promote independence and prepare for successful life transitions
  • Use appropriate management and modification techniques to manage behavior
  • Consult with supervisor to plan and implement weekly lesson plans based on individual needs and treatment plans
  • Follow standard frameworks for classroom set-up and curriculum implementation
  • Evaluate functional level of individuals using screening tools, data collection and assessments
  • Prepare materials and instruction aids using task analysis methods
  • Keep accurate records and data related to attendance, goals, guardian contact, medical needs, daily health checks, accidents
  • Fulltime
Read More
Arrow Right

Teacher 1- Preschool

Instructs individuals served in activities designed to promote social, physical,...
Location
Location
United States , Little Rock
Salary
Salary:
Not provided
easterseals.com Logo
Easterseals Arkansas
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in education, child development, early childhood, or related field and minimum of one (1) year of relevant classroom and/or teaching experience preferred
  • In lieu of a Bachelor’s degree, persons with an Associate's degree (A.D.) in education, child development, early childhood, or related field and a minimum of three (3) years of relevant classroom and/or teaching experience will be considered
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of the organization
  • Ability to calculate figures and amounts such as, proportions, percentages, and volume
  • Ability to apply concepts of basic algebra and geometry
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Valid Arkansas Driver's License
Job Responsibility
Job Responsibility
  • Instructs individuals served in activities designed to promote social, physical, intellectual and literacy growth
  • Provides personal care to individuals served by program in a discrete and professional manner
  • Teach in the following areas of development: social/emotional, cognitive, motor, language and communication and self-help
  • Emphasize learning, literacy and social skills that will promote independence and prepare the individual served for successful transition through all life phases
  • Use appropriate management and modification techniques to manage behavior
  • Consult with supervisor or designee to plan and implement weekly lesson plans based on each individual’s needs
  • Follow standard frameworks for classroom set-up and implementation of curriculum and supplements
  • Evaluate functional level of individual served on skill sets using screening tools, data collection and assessments
  • Prepare materials and instruction aids to successfully present objectives to individual or groups of individuals using task analysis methods
  • Keep accurate records and data related to attendance, instructional goals and objectives, guardian contact, medical needs, daily health checks, accidents/occurrences, etc
What we offer
What we offer
  • $2,000 SIGN-ON BONUS
  • Fulltime
Read More
Arrow Right

Staff Product Manager

As Staff Product Manager at Checkr, you’ll lead and deliver exceptional capabili...
Location
Location
United States , Denver; San Francisco
Salary
Salary:
Not provided
https://checkr.com Logo
Checkr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deep expertise in building products that are used by developers, and that make a developer’s life efficient
  • API design skills
  • Knowledge of working with distributed systems and integration
  • Expertise in the integration market
  • understand and communicate the competitive landscape and the problems experienced by target personas
  • Ability to drive the roadmap for Checkr’s developer products portfolio with a specific focus on low-code developers, and their ability to connect to a variety of business applications
  • Sustained track record of partnering with engineering teams to establish a prioritized product roadmap
  • groom the product backlog and represent the product’s capabilities during development
  • Experience collaborating with multiple cross-functional teams including Business Development, Professional Services, UX designers, Documentation, and Product Marketing
  • Drive enablement for our field organizations by partnering with our Support team and Solutions Engineering team
Job Responsibility
Job Responsibility
  • Directly own the strategy and roadmap for all developer products (such as API’s, developer portal, developer tools, prebuilt integrations, and an app marketplace) that enables Checkr to access key market segments through our partners and alliances
  • Perform market analysis to identify effective opportunities to drive an integrated experience with Checkr
  • Includes performing competitive analysis, working with leading analysts to understand where the market is heading, and interacting with our strategic customers to understand the direction that their business is moving towards
  • Ensure active collaboration with cross-functional teams within Checkr
  • Align your strategy with the business development team
  • Partner with PMM to drive an effective GTM strategy
  • Collaborate with other product teams at Checkr to drive effective product integrations
  • Create and prioritize a multi-release feature roadmap
  • Lead beta and pilot programs with early-stage products and platforms
  • Represent the customer
What we offer
What we offer
  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend
  • home office stipend
  • Lunch four times a week
  • Commuter stipend
  • Fulltime
Read More
Arrow Right

Staff Product Manager

As the leader of Checkr's Channel Partner Experiences, your role will involve de...
Location
Location
United States , Denver; San Francisco
Salary
Salary:
Not provided
https://checkr.com Logo
Checkr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deep expertise in building products that are used by developers, and that make a developer’s life efficient
  • API design skills
  • Knowledge of working with distributed systems and integration
  • Expertise in the integration market
  • understand and communicate the competitive landscape and the problems experienced by target personas
  • Ability to drive the roadmap for Checkr’s developer products portfolio with a specific focus on low-code developers, and their ability to connect to a variety of business applications
  • Sustained track record of partnering with engineering teams to establish a prioritized product roadmap
  • groom the product backlog and represent the product’s capabilities during development
  • Experience collaborating with multiple cross-functional teams including Business Development, Professional Services, UX designers, Documentation, and Product Marketing
  • Drive enablement for our field organizations by partnering with our Support team and Solutions Engineering team
Job Responsibility
Job Responsibility
  • Directly own the strategy and roadmap for all developer products (such as API's, developer portal, developer tools, prebuilt integrations, and an app marketplace) that enables Checkr to access key market segments through our partners and alliances
  • Perform market analysis to identify effective opportunities to drive an integrated experience with Checkr
  • Includes performing competitive analysis, working with leading analysts to understand where the market is heading, and interacting with our strategic customers to understand the direction that their business is moving towards
  • Ensure active collaboration with cross-functional teams within Checkr
  • Align your strategy with the business development team
  • Partner with PMM to drive an effective GTM strategy
  • Collaborate with other product teams at Checkr to drive effective product integrations
  • Create and prioritize a multi-release feature roadmap
  • Lead beta and pilot programs with early-stage products and platforms
  • Represent the customer
What we offer
What we offer
  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend
  • Fulltime
Read More
Arrow Right

Senior AEM Engineer

At Valtech, you’ll find an environment designed for continuous learning, meaning...
Location
Location
North Macedonia
Salary
Salary:
Not provided
valtech.com Logo
Valtech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong knowledge of Java and experience developing features for both AEM 6.5 and AEM as a Cloud Service, including migration or adaptation of existing components
  • Basic knowledge of JavaScript (especially React, Vue) would be beneficial
  • Experience in active participation in Agile Scrum ceremonies (Sprint Planning, Daily Status Meeting, Sprint Review, Sprint Retrospection)
  • Knowledge of AEM Setup/Configuration, Capacity Planning, caching, and performance optimization
  • Experience managing or automating content and asset migration from AEM On-Premise to AEM Cloud (using scripting or API-based tools)
  • Strong understanding of AEM Assets Cloud Service, including Content Hub configuration and integration with Adobe Express
  • Familiarity with Adobe GenStudio and Adobe Firefly to support next-gen creative workflows
  • Good understanding of Adobe IMS authentication and integration patterns between AEM Cloud and other Adobe Experience Cloud solutions
  • Strong capabilities in diagnosing and solving technical problems during the development
  • Good Knowledge in maintaining client libraries and the introduction and usage of next-gen frontend frameworks
Job Responsibility
Job Responsibility
  • Participate in software design, development, and implementation of Adobe AEM (Provide advanced-level technical design, development, testing, debugging, and documentation skills)
  • Ensure the software developed adheres to best practices and quality standards through code and design reviews
  • Assess remaining work effort for time to complete estimates
  • Interface with the client in support of integration design
  • Interface with engagement and project managers to ensure proper adherence to SDLC and to conduct project risk identification and mitigation planning
  • Define implementation processes, quality gates, and standards for design and development
  • Provide motivation and guidance to the development team during the systems development life cycle
  • Diagnose and solve technical problems encountered during the development
  • Support the team when it comes to technical decisions and mentoring
  • Design and implement migration scripts to move assets, metadata, and content structures from AEM On-Prem to AEM Cloud
What we offer
What we offer
  • Private health insurance
  • Education program with training and certification
  • Wellbeing program
  • Free beverages
  • Events
  • Competitive salary and 24 days of vacation
  • Annual company events
  • Challenging projects
  • Cool colleagues
  • Honest feedback culture
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Drexel Hill
Salary
Salary:
Not provided
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 22, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • State-level licensure and national certification requirements vary by state, click here to learn more
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus
  • Customer Service and Team Orientation
  • Communication Skills
  • Mathematical Reasoning
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
  • Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
  • Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
  • Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
What we offer
What we offer
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • and other resources, based on eligibility
  • Fulltime
Read More
Arrow Right
New

Mri Technologist

MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is see...
Location
Location
United States , Springfield
Salary
Salary:
Not provided
medprostaffing.com Logo
MedPro Healthcare Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Completion of a two year approved School of Radiologic Technology
  • Valid state radiology registration as required by state law
  • Registry by the American Registry of Radiologic Technology.
Job Responsibility
Job Responsibility
  • MRI technologists utilize their knowledge of anatomy, physiology and the principles of MRI to safely and efficiently operate MRI scanners, assisting in the diagnosis of disease and injury.
  • Ensure the safety of patients, staff and visitors who come in contact with the powerful magnetic field of a MRI scanner.
  • Position patients and coils on a table that slides inside the MRI scanner.
  • Inject contrast media as required.
  • Set appropriate technical parameters, operate MRI scanners and related equipment, and observe image data on computer monitors during scans.
  • Be familiar with the differences from a normal image and an abnormal image.
  • Recognize and respond to life threatening situations.
  • Assure compliance with federal, state, and local technical and professional regulations and accepted practiced guidelines.
  • Delivers quality, cost effective patient care in a professional manner.
  • Works effectively to maintain an environment of excellence, which is patient focused, providing timely, compassionate, quality patient care.
What we offer
What we offer
  • Weekly pay and direct deposit
  • Full coverage of all credentialing fees
  • Private housing or housing allowance
  • Group Health insurance for you and your family
  • Company-paid life and disability insurance
  • Travel reimbursement
  • 401(k) matching
  • Unlimited Referral Bonuses up to $1,000
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Oakville
Salary
Salary:
18.94 - 28.94 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 23, 2026
Flip Icon
Requirements
Requirements
  • Must be at least 16 years of age
  • Licensure requirements vary by state
  • Attention and Focus
  • Customer Service Orientation
  • Communication Skills
  • Mathematical Reasoning
  • Problem Resolution
  • Physical Demands
  • Visual Acuity
  • High School diploma or equivalent preferred but not required.
Job Responsibility
Job Responsibility
  • manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions
  • provide caring service that exceeds customer expectations
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • Parttime
Read More
Arrow Right