This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
A romantic hideaway set in a tropical paradise. A gentle ocean breeze floats up the granite hillside and into your tree-house villa, reminding you to take it slow. Whether it’s just the two of you, or the extended family, spend days lounging by your private pool and playing in the turquoise waters of Petite Anse bay, or find bliss at our hilltop Spa, before a sunset meal on a deserted beach. However paradise might look for you, we guarantee you’ll find it here.
Job Responsibility:
Offer guests of the bar an enjoyable, expertly served beverage experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness
Stock the bar areas with beer, juices, soft drinks, glassware and condiments
Check and recheck the bar during service
Ensure that all details of service are performed properly and that every guest receives the highest quality of service
Utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings
Service all drinks for service bar area, guests and the bar area
Requirements:
Follow proper payroll and uniform procedures
Ability to requisition, pick up, verify, and put away all requisitions for beer, juices, soft drinks and food items used for the bar areas
Develop a complete working knowledge of the menu items and their ingredients and preparation
Develop a complete working knowledge of all products served by the bar, i.e. beers, cocktails, specialty drinks, etc.
Understand the menu and the daily specials as well as what is not available
Ensure proper pouring, mixing, blending, etc. of drinks
Ensure proper service of all food items to guests
Keep the bar area neat and tidy at all times clearing dishes and glassware whenever possible
Ensure that the bar is stocked and all side opening and closing duties are completed
Greet each guest promptly, courteously, graciously with eye contact, a smile and good posture
Change ashtrays, serve cigarettes and wipe down bar area
Answer telephones according to Four Seasons' standards and take reservations or provide information regarding the bar or any other hotel service
Recognize and address potential disruptive or undesirable guests
Report any accident immediately, no matter how minor, to a manager
Handle a guest walk out
Respond properly in any hotel emergency or safety situation
Perform other tasks or projects as assigned by hotel management and staff
Carry trays, bus and reset tables with linen, china, glass and silver
Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved
Recognize regular guests and to greet them by their name
Use guest names for all guests as guest name becomes known
Report for duty 5 minutes before the scheduled time, clean tidy and wearing the correct uniform
Supervise and participate in service activities
Present grooming according to the hotel standards
Attend all the training subjects to the service staff and follows all rules and policies of the hotel
Flexible in assisting around different areas of the hotel in response to business and client needs
Handle cash and credit card procedures according to the guidelines of the accounting department