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SAVOR a leading provider of food and beverage services at sports, entertainment and convention facilities has an excellent and immediate opening for a Bartender for SAVOR/ASM Global at Truist Arena. This position is responsible for providing high quality catering service for banquets and receptions and to achieve customer satisfaction and retention.
Job Responsibility:
Be at work and in proper uniform according to scheduled time
Follow instructions for each event as given by the Supervisor, Concession, Catering Manager
Greets and speaks to all guests with enthusiasm and friendliness
Serves alcoholic beverages in an appropriate manner consistent with company standards
Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner
Assist with collecting and returning of all bar equipment to include cups, glassware and serving pieces for each event
Assist with preparing garnishes and specialty alcoholic beverages
Assist with preparation and set-up of event room/space
Prepare tables with place settings as instructed by Supervisor and/or Manager
Attend pre-function meetings for briefing of event details
Provides the highest level of service in accordance with our standards
Identifies drink orders when ready and delivers items to tables in a timely manner
Maintains a professional appearance at all times
Communicates with food and beverage staff to ensure guest satisfaction
Report any customer concerns and/or complaints to Manager or Supervisory
Maintains professional relationships with all coworkers
Follows checklists and standard operating procedures
Maintains a safe, clean, organized, and stocked work area
Maintains full knowledge of menus, recipes, and other pertinent information
Constantly increasing knowledge of food, beverages, and other products and services
Ensures that guests have a positive and memorable experience at each event
Responsible for constant sanitation, organization, and proper food handling
Prepares work area for either opening, mid-shift, or closing in accordance with company standards
Breakdown tables and equipment after each event, returning equipment and service ware to proper storage location
Punches clock in full uniform, ready to work, and no earlier than five minutes prior to shift
Performs duties as assigned
Requirements:
Excellent communication skills
Good with people
Ability to handle high stress situations
Ability to read and understand English
Ability to work a flexible schedule including nights, weekends, and holidays
High School diploma or G.E.D Or equivalent combination of education and experience preferred
1-2 years serving experience
TIPS or TEAM Certified
Must be able to lift and carry up to 40 pounds
Must be able to stand, walk, lift and bend for long periods of time