Bartender

• Engage with and serve guests
• Retrieve and serve alcoholic, non-alcoholic beverages and light meals to guests in a warm, friendly accurate and efficient manner
• Manage the bar program efficiently and profitably according to hotel specifications
• Prepare drink orders for guests according to specified recipes using measuring systems
• Issue, open, and serve wine/champagne bottles
• Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools
• Prepare fresh garnishes for drinks
• Stock ice, glassware, and paper supplies
• Transport supplies to bar set-up area
• Wash soiled glassware
• Remove soiled wares from bar top and tables and place in designated area
• Anticipate and communicate replenishment needs
• Process all payment methods
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank
• Secure liquors, beers, wines, coolers, cabinets, and storage areas
• Complete closing duties
• Follow all company and safety and security policies and procedures
• Report accidents, injuries, and unsafe work conditions to manager
• Complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information
• Protect company assets
• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Thank guests with genuine appreciation
• Speak with others using clear and professional language
• Develop and maintain positive working relationships with others
• Support team to reach common goals
• Listen and respond appropriately to the concerns of other employees
• Ensure adherence to quality expectations and standards
• Read and visually verify information in a variety of formats
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
• Grasp, turn, and manipulate objects of varying size and weight
• Move through narrow, confined, or elevated spaces
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Perform other reasonable job duties as requested by Supervisors
• Ensure the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day

• Minimum of 3 years bartending experience
• Luxury hotel Experience Preferred
• Customer and team oriented with a very engaging customer-focused personality
• Must be able to carry up to 50lbs
• Hospitality Graduate or Certified Service Professional
• WSET or equivalent qualification
• Advanced Knowledge in Alcohol, Spirits, Wine & Cocktails
• Required food and beverage serving experience
• The ability to show evidence of creativity in the design and execution of a cocktail program
• The ability to multi-task and work in a fast pace environment
• Receive and process all cash payments for restaurant
• Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations
• Excellent guest service skills and communication skills required (English required)
• Experience with working POS System (such as Oracle Hospitality Symphony desirable)
• Be able and willing to work inside and outside under various weather conditions
• Must be able to work flexible working hours, weekends and holidays
• Must be able to stand for longer period & work in fast-paced environment
• Must be 18 years old or older
• High school diploma or G.E.D. equivalent
• At least 1 year of related work experience

The ability and desire to showcase skills at competition level and be involved in community bartending events is an advantage