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ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Banquet Captain at the Irving Convention Center. This is a hands-on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.
Job Responsibility:
Sets up and services individual beverage locations
Enforces all liquor laws
Verifies and accounts for all liquor inventory
Maintains proper sanitation of work area
Follows proper safety practices in the work area
Provides pleasant and efficient service to customers
Reports to F&B Personnel in appropriate uniform for assigned location
Prepares all beverage items for sale in the station
Sells to customers, charging amount indicated on ASM price list
Receives and handles card payments and/or tickets
Verifies cash register is programmed properly, according to ASM approved sales prices
Follows all rules and regulations
Requests identification for every guest purchasing alcohol
Performs other related duties as assigned by Food Service Manager
Requirements:
Must have basic working knowledge of cash register and cash handling procedures
Must have sufficient math ability to accurately count and handle money
Must have basic working knowledge of bar operation
Must have ability to follow directions and effectively perform the work
Must have a pleasant personality and a neat appearance
Must be TIPS or LEAD Certified
Must speak and understand English well enough to read and understand safety policies and procedures converse with customers, supervisors and employees
Must be at least 21 years of age
Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
Nice to have:
Positive, customer service-oriented attitude at all times
Strong knowledge of sanitary practices
Maintain proper grooming and dress code standards
Work ethic encourages strong urgency and quality in a team environment
Ability to work with other staff members in the facility