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To serve beverages and/or food to the guests in a friendly, courteous and timely and manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the lounge.
Job Responsibility:
Ensure guest satisfaction at all times
Efficiently prepare and serve drinks to patrons in all areas
Accurately account and tend al opened guest checks submitted by servers
Arrive for work on time and in prescribed uniform to include name badge
Have a strong knowledge of drink recipes, wine list, and food and bar menu
Maintain accurate pars of all beverages in bar and reach in cooler
Use proper pour portions at all times
Follow check and cash handling procedures
Maintain cleanliness of entire bar area
Ensure glassware is clean and stocked with complete variety
Ensure room service requests are accurate and delivered at proper times
Ensure accurate accounting and posting of drink coupon tickets
Ensure itemized posting of type of beverage ordered
Assure all product is completely served and keys are returned to front desk
Respond to all other duties requested by guest or supervisor
Ensure proper and accurate cashier reports at close of shift
Be familiar with company policies and procedures to include employee handbook
Maintain a clean, safe, and organized work place
Assist guests and fellow team members as needed
Requirements:
High School diploma or equivalent preferred
Experience in a hotel or a related field preferred
Heavy work - exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently, or constantly while lifting, carrying, pushing, pulling and otherwise moving and maintaining objects
Ability to convey information and ideas clearly
Must maintain composure under pressure
What we offer:
Paid Vacation *Full Time Status
Paid Sick Leave (24 hours to Part Time / 32 hours to Full Time)