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O'Charley's Logo O'Charley's · -

Bartender

United States, Gallatin · Job Posted March 25, 2026
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Job Description

At O’Charley’s, our goal is to satisfy our guests completely so they will return again and again. We want guests to tell their family, friends, and associates about the wonderful experience we provided at O’Charley’s. You were hired because you showed us that you have “A Passion to Serve” – the desire to ensure our guests have a memorable experience every time they visit. Our guests are the reason for our existence. Your paycheck will say O’Charley’s, but our guests are your true employers.

Job Responsibility

  • Be an effective SALESPERSON
  • Understand our food and beverage menus, specials, and promos and be able to make recommendations and suggestions based on your knowledge of food and drink items
  • Ensure our guests have a great experience by providing exceptional service
  • Make each guest feel appreciated through accommodating actions
  • Practice the “Hospitality Halo” with everyone within a six-foot radius (smile, step aside, speak first)
  • Work as a team with all O’Charley’s team members
  • Communicate clearly and enthusiastically with guests and team members
  • Immediately greet guests and ensure prompt and efficient food and beverage delivery
  • Have a thorough knowledge of service sequences and guidelines
  • Have a thorough knowledge of bar accounting procedures
  • Have a thorough knowledge of drink making techniques and recipes
  • Maintain general appearance of bar through cleaning and stocking
  • Ensure “Perfect Drink” presentations before items are delivered to guests
  • If a mistake is made, own it and take EVERY action possible to correct it

Requirements

  • Able to serve alcohol according to state law
  • Able to speak, read, write and understand the primary language of the work location
  • Able to perform simple mathematical calculations in regard to money handling
  • Able to stand and exert well-paced mobility for periods up to five (5) hours in length
  • Must have a good sense of balance, able to bend, kneel and lift bus pans, trays, etc. frequently weighing up to 25 pounds
  • Guest relations
  • Liquor knowledge
  • Menu knowledge
  • Service Sequences
  • Alcohol awareness
  • Point of Sale operation
  • Quality service and standards
  • Recipes and Garnishes
  • Money handling
  • Floor plan
  • Specials
  • Sidework duties
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