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This position is dedicated to providing exceptional quality service to our guests. The main responsibility of this role is to serve guests' needs by providing expert knowledge of wine, spirits, and mixed drinks, as well as information regarding preparation methods. The Bartender is responsible for assisting with product inventory, bar supplies, and objectives that managers set for the bar. This role is perfect for someone passionate about craft cocktails, guest connection, and delivering an elevated bar experience.
Job Responsibility:
Provide knowledge of wines, spirits and mixed drinks including origin, taste, and preparation methods
maintain a working knowledge of wine list, classic cocktail recipes and specialty drinks
Provide quick and efficient beverage service, proper pouring and mixing according to established recipes while following state and city alcohol laws and adhering to Four Seasons standards of service and sequence of service
Confirm guest orders including any special needs or requests from the Servers using the resort’s point-of-sales system
check completed orders with the guest’s original order
anticipate guest needs, ascertain satisfaction, and offer suggestions
Handle any requests in a courteous and efficient manner, responding urgently and appropriately to guest concerns and requests
Assist in drink development, promotions/special events, product inventory, process log entries for voids and spillage, cut and prepare fruits and other beverage garnishments, and any other related task
Follow bar P&Ps and daily checklists
Be present and ensure that professional, courteous, and efficient guest service is offered, where each guest is greeted promptly and courteously with eye contact and a smile
Requirements:
2+ years of bartending experience, preferably within a luxury hotel and/or high-end bar environment
Working knowledge of Micros POS system is beneficial
Strong interpersonal and personal presentation skills required
Guest-focused mentality and understanding the importance of guest’s preferences
Confident, outgoing personality and a can-do approach to any request
Position requires continuous standing for 8 or more hours a day and requires the ability to lift up to 50lbs
Fluency in English is required for this location
Current work authorization in the United States
Nice to have:
Working knowledge of Micros POS system is beneficial
Bartending experience within a luxury hotel and/or high-end bar environment
What we offer:
Competitive wages and a comprehensive benefits package
Market-leading benefits package includes: Medical, Dental, Vision, and 401K with employer match all starting at 30 days
Paid Time Off plans start on the day of hire
Employee Cafeteria available for meals
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide
Tuition reimbursement
An opportunity to be a part of a cohesive team in an inclusive work environment
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace