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This role provides hotel guests and servers with quick and efficient beverage service with a complete working knowledge of all products served by the bar.
Job Responsibility:
Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons Standards
Confirm guest orders including any special needs or requests from the lounge server using the hotel’s point-of-sales system
check completed orders with the guest’s original order
Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
maintain a working knowledge of liquors, wines, beets, ports, Armagnacs, eau de vies, cognacs and specialty drinks
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks
process cash and credit card payments
properly settle voided checks or complimentary items
Requirements:
A high school diploma or equivalent
Must have an active Responsible Vendor Permit to serve alcohol
Must have 2 years of experience in bars, preferably hotel bars
Ability to pour, mix, and blend a wide variety of wines, spirits, and mixed drinks
Ability to accurately process cash and credit card transactions
What we offer:
A Rewarding Work Culture, with mentoring, training and development opportunities
Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
401k participation with a company matching program after 30 days of employment
Discounted Accommodations at Four Seasons Worldwide
Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
Complimentary employee meals prepared by the Four Seasons Culinary Team
Complimentary uniforms that are laundered by our housekeeping department