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Bartender position at Maison Estelle, a private members’ club in Mayfair. A ‘hosted home’, bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.
Job Responsibility:
Preparing and overseeing the service of alcohol or non-alcohol beverages for our members ensuring they are always in line with our members club standards
Making sure the bar is set up and closed accurately and on time
cleaned, restocked, garnishes and all mise en place and relevant batching prepared and ready on time
Informing colleagues and team members about our beverage offering and prices
Ensuring all items are served at the right temperature and within the proper glassware and in the correct manner
Organising the bar area to streamline drink preparation and inventory
Ensuring use of till systems and payment processes are in line with SOP’s and standards
Being aware of our members who are drinking and / dining with us and ensure the bar team personally tailor their service appropriately
Maintaining a thorough working knowledge of the entire bar menu, including the beer, wine and cocktail lists
Talking with our members to assess their needs and preferences and make relevant recommendations for them
Proactively managing any member complaints in the moment escalating to a member of the management team where necessary ensuring they leave happy with a positive lasting impression
Requirements:
Proven experience on the beverage departments in a luxury / lifestyle multi-outlet food and beverage operation
Stays up to date with current beverage trends and best practices
Must be able to work flexibly including evenings and weekends due to the operational hours of the club
Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members
A genuine passion for hospitality and hosting
What we offer:
Exclusive staff rates and biannual socials
Stocked colleague spaces and staff food
Engage in forums shaping The Estelle Way
Biannual company socials plus smaller social and sports groups
Exclusive staff rates and F&B discounts across Ennismore brand
Birthday day off
Fed during your shift
Pension, health cash plan and life assurance schemes
28 days holiday, inclusive of bank holidays, which increases with length of service