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Twin Farms is seeking an enthusiastic and skilled Bartender to join our team. This individual will have a passion for delivering warm, memorable experiences through expertly crafted beverages and attentive service. The Bartender is responsible for preparing and serving a full range of beverages, maintaining a well-stocked and organized bar, and contributing to the overall dining and event experience for our guests.
Job Responsibility:
Maintain low wastage levels through good stock management and rotation, accurate recording, training and active monitoring
Run bar shifts, assisting and guiding staff to deal with issues and complaints and ensuring members’ and guests’ experiences exceed expectations
Prepare weekly/monthly reports as required
Create drinks/cocktail menus that are new and inspiring while incorporating Twin Farms' farm focus
Conduct research on the local market to develop and implement ideas
Ensure that service is at all times performed in a professional manner and to the style specified
Communicate with other F&B staff and departments
Ensure that company policy, vision statement and departmental objectives are followed and maintained at all times
To be knowledgeable and conversant with hotel products and services
Collaborate with bar staff on a daily basis
Communicate daily targets and take responsibility for maintaining standards
Foster an environment where improvements to products, processes and services are welcomed and encouraged
Conduct briefings and training to ensure that staff possess product knowledge
Monitor, review and provide feedback , set and review objectives in line with the performance review and induction process
Work to develop team members according to their individual abilities and potential
To assist in keeping the morale of the team up through social and educational events
To take responsibility for service in the area of the restaurant under your responsibility during your shift
To ensure overall responsibility of the running of your station, private function or room service
To ensure that the restaurant dining areas are maintained to a high standard of cleanliness
Liaise with managers to ensure tight stock control and budgeted margins are achieved
Establish and maintain good relationships with all guests and handle complaints, requests and enquiries
Act as a brand ambassador for Twin Farms and ensure group values are upheld to both external and internal contacts
To be conversant with every dish served in the restaurant and to provide explanations as requested
To have a solid understanding of the current wine list and have the ability to sell and serve all wines and champagnes
To ensure that all guest wishes are met so far as is reasonably possible
To ensure that all staff call guests by their correct name and title
To welcome, sit and take food orders from guests in the restaurant
To ensure that service is at all times performed in a professional manner following standards set
To collate information and feedback while attending all staff briefings before each service
To obtain feedback from guests and to use this to improve service
Contribute to the formulation and review of risk assessments for the bar
Take responsibility for monitoring and reporting any health and safety issues to the appropriate person
Operate safe practices, act as a role model and provide guidance to staff to ensure that their safety and that of guests is protected
To ensure that all appliances, fixtures and fittings are safe and work in accordance with health and safety regulations
To be fully aware of the hotel’s fire and safety procedures and health and safety regulations
To support colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure customer expectations are met
To undertake any other duties as requested by the Senior Management team, in accordance with the scope and responsibilities of the role
To report for duty punctually and in full uniform according to appearance and grooming standards
Requirements:
Work requires vision to monitor, data entry and frequent standing, walking, bending, stooping, driving and lifting and carrying restaurant stock and food supplies weighing up to 50 pounds
May be exposed to hazardous cleaning chemicals and supplies, hot food preparation equipment, smoke, and other hazardous conditions common to commercial food preparation areas
May be exposed to individuals under the influence of alcohol
Work is performed in a restaurant and kitchen environment
What we offer:
Up to 4 weeks paid time off plus paid sick days and holidays
Two complimentary meals every day you’re on shift
Affordable on-site housing for qualified candidates
401(k) retirement plan with employer matching
Relocation assistance and visa sponsorship for select positions
Employer contributions for medical, dental, and vision coverage
Free vision and life insurance – no cost to you
Friends & Family discount rates so you can share the Twin Farms experience