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The Bartender Supervisor role at The Ritz-Carlton Jakarta Pacific Place involves creating exceptional guest experiences through teamwork, supervising bar operations, maintaining wine lists, and ensuring adherence to high hospitality standards.
Job Responsibility:
Communicate with guests, employees, and/or departments to make certain staff is working together as a team to ensure that guest needs are met
Answer guest questions or concerns regarding the origin, vintage, and style of various wines
Create, update and maintain wine lists
Pair and suggest wines that will best complement menu items
Attend wine tastings and develop relationships with vendors
Request new wines and products
Design and implement wine promotions and incentive programs
Monitor and replenish inventory of wine cellar, equipment, and glassware
Conduct vintage and BIN number checks
Conduct staff wine tastings
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
Inspect storage areas for organization, use of FIFO, and cleanliness
Complete scheduled inventories and stock and requisition necessary supplies
Monitor dining rooms for seating availability, service, safety, and well being of guests
Complete work orders for maintenance repairs
Issue, open, and serve wine/champagne bottles
Secure liquors, beers, wines, coolers, cabinets, and storage areas
Assist management in hiring, training, scheduling, evaluating, and motivating and coaching employees
Requirements:
High school diploma or G.E.D. equivalent
2 years of related work experience
1 year of supervisory experience
What we offer:
Access to opportunity
Environment valuing unique backgrounds
Commitment to non-discrimination on any protected basis
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