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Coors Field is home to the MLB Colorado Rockies in Denver, Colorado. Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do. Within the ballpark we have our top tier guests and clients that expect nothing but the best –luckily the best is what we deliver. The Host/Hostess is responsible for greeting guests with a smile and eye contact, taking reservations and ensuring guest satisfaction. Our ideal candidate is an individual who can work independently with little supervision and communicate swiftly and consistently with their team and leadership. Making a lasting impression on our guests and ensuring that a five-star, white-gloved experience is made. The ability to work evenings, holidays and special events may be required. This position is considered an Hourly/Seasonal/Part-Time Employee
Job Responsibility:
Greeting guests with a smile and eye contact
Taking reservations and ensuring guest satisfaction
Recognizing regular guests by first name
Completing side work and stocking duties including all types of menus, crayons, mints, toothpicks, etc.
Assisting with rolling silverware throughout the shift
Responsible for ensuring that the phone is answered
Keeping the host stand organized and ensuring menus are clean and specials menus are accurate
Upholding the reservation policy
Use of reservation system and plotting reservations at tables
Bussing tables and helping clean and organize the restaurant when not assisting at the host stand
Assisting with administrative duties when asked to by management
Arrive at work on time with a positive attitude, and in proper uniform (clean and pressed)
TEAMWORK! Be flexible every day and ensure you are working with other staff members to achieve guest satisfaction and operational success
Assist other staff members with a positive attitude when you are not busy or when asked to help by management/supervisors
Know Aramark and Health Code standards and ensure that they are followed
Work shifts that are 6 – 10 hours in length
Requirements:
18 years of age or older (Required)
Must have a good work ethic
Must be able to multi-task and problem solve
Must be able to work efficiently and maintain a sense of urgency
Requires daily lifting, carrying, pushing, and pulling of up to 25lbs.
TEAM/ServSafe Certification (Required) – will be trained and certified upon hire (as needed)
ServSafe or Food Safety Certification equivalent (Required) – will be trained and certified upon hire (as needed)
Good written and verbal communication skills (Preferred)
Basic reading, writing and math skills
Basic computer skills (Required)
This role will have physical demands including lifting, bending, pushing, pulling, and/or extended walking and standing
This role may also require uniforms and/or usage of PPE
Nice to have:
Good written and verbal communication skills
What we offer:
medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage