Bartender/Barista Job at Pyramid Global Hospitality (Scottsdale)

Job Description

This position contributes to Hotel Valley Ho’s success by providing guests with high quality, consistent liquor product, served in a personable, courteous and professional manner. Ensuring that the highest quality standards are met for guest service and working within the framework of the food and beverage service team.

Job Responsibility

Be thoroughly familiar with all standards of proper service etiquette and adhere to these standards
Suggest and promote food from ZuZu
an important component of sales
Be aware of all state liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages
Know all spirited beverages and wines by the glass available. Also, be familiar with the wine list and be able to talk about regions, styles, and varietals of wines offered
Perform requisitions, receive, rotate and stock procedures of all beverage items
Be familiar with emergency safety measures
Review bartender production stations to ensure they are completely stocked for quick and efficient service to the guests, waiters and cocktail servers
Inform manager of any problems with dispensing systems, guests, repairs etc
Produce drinks as ordered by cocktail server and/or food server through the micros system, enter all direct guest orders in micros before producing drinks
Maintain the bar area in a neat and clean manner throughout service
Perform post service duties in bar
Complete daily and weekly designated cleaning duties
Work special group functions as required
Attend all scheduled staff meetings and supplemental training sessions including as well as wine tasting and daily pre-service meetings
Perform opening and closing duties as specified in bartender duties checklist
Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management
Perform additional duties as requested by the Manager
Be the master of the bar, understanding the details to enhance the conversation
Work collaboratively with other restaurant servers and kitchen/bar staff
Assist guests who have concerns to guide them to a resolution that leaves them happy
Finalize the experience through timely and accurate bill presentation
Requisitioning and stocking of all beer, wine, spirits
Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality
Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control
Inputs orders into a register at the point of sale and creates a check for each guest
Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank

Requirements

Strong working knowledge of micros ordering system and other check processing procedures
Ability to lift and quickly transport heavy trays up to 75 lbs. on slippery surfaces
Must be able to carry cocktail tray with one hand and distribute cocktails with the second hand -- cocktail tray could weigh up to 30 lbs.
Ability to listen effectively, to speak and write English clearly
Self-motivated, organized, fast and even-tempered
Strong attention to detail a must
Pleasant personality to effectively deal with guests
Ability to quickly deliver quality product while under pressure
Requires walking up a footstool to obtain and store liquor bottles in overhead cabinets, extending arms, bending and stooping to reach materials
Must be able to bend down repeatedly to store and obtain beverages from coolers
Must be able to operate glass washing machine
Must be able to work in an area with high noise levels (music, guest conversations) and still maintain guest service
Must be able to work outdoors in extreme temperatures
Possess excellent leadership, communication and interpersonal skills
Ability to identify, address and resolve conflict
Maintain good safety habits and report unsafe or hazardous conditions to Security

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
401k with a company match
recognition programs

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