This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Barista is responsible for providing great customer service, fulfilling food and beverage orders, and completing sales transactions within a certified coffee establishment. This role also ensures the establishment operates efficiently by assisting with cleaning, food preparation, seating customers, stocking, and maintaining inventory. This is a non-exempt position and typically reports to the General Manager.
Job Responsibility:
Provide great customer service
Fulfill food and beverage orders
Complete sales transactions
Ensure establishment operates efficiently by assisting with cleaning, food preparation, seating customers, stocking, and maintaining inventory
Provide exceptional customer service
Greet all guests with a smile and friendly disposition while taking food and beverage orders
Answer questions about menu items and offer recommendations
Call guests by name
Thank them for their order before they leave
Prepare and deliver quality beverages and food products consistently to all guests by adhering to recipe and presentation standards
Operate a cash register and receive payment from guests
Keep the store clean, stocked, organized
Decorate customer display areas so they are aesthetically pleasing and up to brand standards
Follow operational policies and procedures, including those for health & safety and security
Requirements:
One year of customer service experience
Ability to speak, read and comprehend instructions, short correspondence and policy documents
Ability to learn and maintain knowledge of certified coffee establishment products and procedures
Ability to bend, twist, walk and stand to perform normal job functions
Ability to stand/walk for long periods of time
Can perform repetitive motions
Ability to bend, stoop or kneel
Ability to lift up to 40 pounds
Use of hand dexterity for writing, grabbing, pulling, twisting, shaking
Nice to have:
One year of experience working in a high-volume coffee shop
Previous cash handling experience
What we offer:
Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
Holiday pay
Meal and Transportation Benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus