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We're looking for a Barista to join our catering team. On a daily basis you'll be serving coffee for up to 500 staff members and also support with food service in our restaurant. We're looking for a confident Barista who's got a minimum 1 year experience, you don't need to be an expert in latte art but have a passion for great coffee! You'll need to be a team player, great with customers, organised and efficient, have great timing and a can-do attitude.
Job Responsibility:
Delight customers by greeting them in a friendly and professional manner
Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks to standards
Share the story of our menu, and provide recommendations to customers
Maintain cleanliness and organisation of the coffee bar and surrounding areas
Follow all health and safety and food safety guidelines
Monitor stock levels and restock supplies as needed
Use till systems for taking payments and customer orders
Provide exceptional customer service and resolve any customer issues or complaints
Assist on other tasks as needed
Requirements:
Minimum 1 year experience as a Barista
Friendly, outgoing personality
Great work ethic
Good listening & verbal communication skills
Passion for delivering outstanding customer service
Ability to adapt to challenges with a solution-oriented perspective
Previous experience in a similar role, especially in the food service industry, is often a plus
Some knowledge of food safety and sanitation practices
Nice to have:
Passion for great coffee
Contagious passion for coffee, tea and customer service
Draws satisfaction from working within a collaborative and inclusive team environment
What we offer:
28 Days holiday including bank holidays
Birthday off
3 volunteering days
3 days grandparent leave
24 weeks' enhanced maternity leave
Secondary career leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels