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At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Job Responsibility:
Delight our customers with consistent, welcoming and engaging customer service
Work within a world-class coffee program using the best coffee equipment and products to prepare the tastiest drinks
Complete all training to ensure proper measures are in place for the correct handling of food and beverages
Have systems in place to avoid wastage of product
Adhere to Health and Safety Regulations and Food Safety Standards at all times
Full and complete knowledge and adherence to all product, service and brand training playbooks
Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability
Requirements:
Experience in the customer service or hospitality industry
Availability that meets the needs of our cafes
Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
Weekend and holiday availability preferred
You must be authorised to work in the UK
Nice to have:
A friendly and enthusiastic team player with a passion for excellent customer service
A reliable employee who is able to effectively manage time and priorities
Passionate about creating delicious coffee and other cafe beverages
A strong, independent problem solver with proven multi-tasking and communication skills
Someone who is curious, adaptable and always willing to learn