Barista

• Delight our customers by greeting them in a friendly and professional manner
• Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards
• Share the story of our menu, and provide recommendations to customers and be aware allergen procedures
• The pride in your workspace, maintaining cleanliness and organisation of the coffee bar and other surrounding areas in line with cleaning schedules, company and COSHH standards
• Follow all health and safety and food safety guidelines and procedures
• Monitor stock levels and restock supplies as needed
• Use till systems for taking payments and customer orders
• Provide exceptional customer service and resolve any customer issues or complaints
• Be a part of the team assisting on other tasks as needed
• Serving coffee to circa 500 staff members within the head office of a global music company
• Support with food service in our restaurant

• Minimum 1 year experience as a Barista
• Confident Barista
• Basic latte art skills (e.g., hearts)
• Team player
• Great with customers
• Organised and efficient
• Great timing
• Can-do attitude
• Friendly, outgoing personality
• Great work ethic
• Good listening & verbal communication skills
• Passion for delivering outstanding customer service
• Works according to the BaxterStorey core values
• Contagious passion for coffee, tea and customer service
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Some knowledge of food safety and sanitation practices

Previous experience in a similar role, especially in the food service industry

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available from Perkbox app, from high street shops to holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme