Barista Job at Four Seasons (Minneapolis)

Job Description

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

Job Responsibility

Providing counter service to guests through taking verbal requests for food and accommodating the expediting of such requests, including any special needs or requests through using the hotel’s point-of-sales system
Check completed orders with the guest’s original order
Provide items to the guest at the counter or table in a timely manner
Describe the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste, and preparation methods
Accommodate guest orders
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks
Process cash and credit card payments
Properly settle voided checks or complimentary items
Breakdown, clean and set-up of Stir and its adjacent areas, including front of house, back of house and seating areas
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Work harmoniously and professionally with co-workers and supervisors
Assist with daily inventory and ordering and stock food and beverage and paper supplies

Requirements

Minimum of 2 years of hospitality or related work experience is preferred
High school education or equivalent experience
Requires reading, writing and oral proficiency in the English language
Ability to make coffee and tea drinks at the guest requests and Four Seasons standards specifications
Ability to accurately process cash and credit card transactions

What we offer

Wage: $16.37 per hour + tips
Comprehensive health and vision insurance (Available to Full-Time employees only)
Discovery nights at Four Seasons Properties around the globe
Holiday and vacation pay (Available to Full-Time employees only)
Daily meals inspired by award-winning chefs
Uniforms and uniform care
Sick pay, disability coverage and life insurance (Available to Full-Time employees only)
Parking discounts
Staff lounge and cafeteria space with city view
Up to eight weeks of parental leave pay (Available to Full-Time employees only)
Fur baby insurance
401(k) retirement plan
Discounted accommodations at Four Seasons properties worldwide
Dental coverage available at a discounted rate (Available to Full-Time employees only)

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