Barista

• Greet and welcome customers in a friendly and professional manner
• Take food and beverage orders accurately and promptly
• Provide menu recommendations and answer questions about food and drinks
• Serve food and beverages to customers, ensuring timely delivery
• Monitor tables and attend to guests' needs throughout their dining experience
• Handle customer complaints or concerns with professionalism and resolve issues as needed
• Process payments and manage cash transactions accurately
• Maintain cleanliness and organization of the dining area and workstations
• Assist with setting up and clearing tables, as well as restocking supplies
• Report all hazards and/or concerns immediately to the manager on duty

• Previous experience in a restaurant or food service role is preferred but not required
• Strong customer service and communication skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Basic math skills for handling payments and calculating bills
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Customer service excellence
• Time management and organization
• Attention to detail
• Teamwork and collaboration
• Problem-solving skills
• Basic knowledge of food and beverage menus
• Willingness to learn and adapt to new tasks
• A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge

Previous experience in a restaurant or food service role is preferred

• Earn £2 extra per hour worked between 12AM - 6AM
• 25 days holiday – Plus bank holidays, with the opportunity to buy or sell up to 5 days to suit your needs
• Up to 25% in-store discount
• Cash Plan – Claim back everyday health costs like dental, optical, and physio
• Pension – We’ll top up your future with up to 3% monthly contribution to your pension pot
• Life assurance – Protection for your loved ones with 2x your base salary in life cover, just in case