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The Barista is responsible for fulfilling orders and completing sales transactions within a Starbucks establishment and performing other support functions which may include cleaning the food preparation, customer seating or stock areas and maintaining inventory; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.
Job Responsibility
Greets customers and takes food order
provides information about products and looks for opportunity to up-sell products
Prepares all drink orders to Starbucks and HMSHost standards
Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures
Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
Cleans and stocks customer area
Follows HMSHost and Starbucks operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
Requirements
Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
Requires the ability to bend, twist, and stand to perform normal job functions
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Requires the ability to learn and maintain knowledge of Starbuck's products and procedures
Nice to have
Some cash handling and customer service experience preferred
What we offer
Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
Holiday pay
Meal and Transportation Benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus