Barista

• Arrives to work on time in proper uniform and ready to work
• Ensure our Lobby Bar and other service areas are set according to Company procedures, including inspection, and procuring of adequate supplies per business needs
• Requisition beverage items from the kitchen and storage
• Set-up Café for beverage service, including but not limited to, stocking cold station, display cases with appropriate food and beverage, prepping fruits and vegetables for smoothies needed for service
• Welcome guests as they enter the restaurant area, learn their name, and use it with every interaction thereafter
• Engage guests through suggestive selling and menu knowledge
• Receive orders and enter them into the Point of Sale (P.O.S.) system accurately and immediately
• Know all the details of your food and beverage menu for your guests’ experience, restrictions, and allergies
• Communicate any special requests to support staff
• Prepare hot/cold beverages in accordance with established recipes as needed
• Deliver orders to guests in a timely manner
• Ensure every guest check is current and accurate before presenting it to the member or guest for payment
• Collect payment and obtain member or guest signature for every transaction and room number from hotel guests
• Assist in the creation and execution of beverage specials and featured menu items
• Maintain a clean and organized cafe and work area
• Compose requisition list for the following shift
• Maintain an accurate daily inventory and records showing any low stock items for ordering purposes to ensure stock is adequately maintained
• Ensure side work and closing procedures are completed in compliance with company standards
• Visually inspect all work areas, food service, and ensure they are clean and presentable to members and guests
• Report all dining room incidents and concerns with members, guests, or associates to Food & Beverage Management
• Support other Food and Beverage outlets as needed/as business dictates

• Minimum of one (1) year of experience in same or similar positions in the Food & Beverage industry
• Food Handlers and Responsible Beverage Service Certification(s)
• High School Diploma or GED Equivalent
• At least twenty-one (21) years of age
• Reliable and punctual attendance
• Excellent time-management skills
• prioritizing and completing assigned job tasks effectively
• Travel (by vehicle) for business, training, and/or development
• Excellent interpersonal and customer service skills
• Excellent verbal and written communication skills
• ability to convey messages clearly and compose correspondence with correct and proper grammar
• convey messages clearly and confidently
• persuade and effect change positively
• Capable of working effectively independently with minimal supervision
• Strong analytical skills
• High attention to detail and accuracy
• Strong organizational skills
• Ability to prioritize effectively and efficiently meet deadlines and produce work in a timely manner
• Ability to elicit and accept constructive feedback
• Physical Exertion: Medium work: Exerting up to 40 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 15 pounds of force constantly to move objects

Bi-lingual oral, speech, and writing skills in English and other languages is an asset in this position

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• RSP/401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family members