Barista Job at Four Seasons (Scottsdale)

Job Description

As a Barista, you’ll be responsible for crafting high-quality coffee and specialty beverages with consistency and flair. You’ll play a key role in creating a welcoming atmosphere for guests, whether they’re starting their day or enjoying a post-dinner espresso.

Job Responsibility

Take drink orders, prepare hot and cold beverages, and serve them promptly and accurately
Lift and transport coffee and hot water pots, food trays and containers, merchandise, and other supplies necessary to maintain daily operations of the coffee shop
Maintain accurate cash handling while processing customer transactions alongside other assigned duties
Process transactions through the POS system efficiently and accurately, including counting back correct change to guests
Prepare and serve food items such as heating sandwiches and other hot menu offerings, as well as portioning and scooping ice cream and cold treats in accordance with food safety and quality standards
Adhere to all Four Seasons and Health Department food, beverage, and safety standards, including maintaining a current Arizona Food Handler Card
Complete opening procedures, including setting up coffee equipment, food displays, and merchandise presentation
Provide guests with information, assistance, and directions as requested, maintain familiarity with hotel services, and communicate hours of operation
Follow all safety procedures when operating food and beverage equipment and promptly report any accidents or injuries to Security
Stock, restock, and organize retail merchandise to ensure a well-maintained workspace and service level consistent with Four Seasons standards
Communicate pass‑on information verbally and/or in writing to keep team members informed of relevant updates and situations
Manage lost and found items in accordance with Four Seasons policies and the hotel’s Security procedures
Safely handle, store, and use all chemicals in compliance with established guidelines
Address guest concerns or complaints promptly, professionally, and with poise, ensuring management is informed of the situation and resolution
Perform additional tasks or special projects as assigned by hotel management or leadership

Requirements

Previous experience as a Barista in a high-end or fast-paced hospitality environment
Strong knowledge of coffee preparation techniques and equipment
A passion for hospitality and guest interaction
Excellent communication and teamwork skills
Attention to detail and a commitment to quality
Ability to operate, maintain, and properly clean all kitchen equipment
The ability to stand/walk up to 10 hours per shift
Ability to lift up to 25 lbs occasionally throughout shift

What we offer

Energizing Employee Culture where you are encouraged to be your true self
Comprehensive learning and development programs to help you master your craft
Inclusive and diverse employee engagement events all year-round
Exclusive discount and travel programs with Four Seasons
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)

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