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The Barista - Refreshments Operator II is responsible for providing exceptional customer service by ensuring that our customers' products are stocked appropriately. Ensure that customers' equipment is always operating properly, cleaned, and notify them of any new offers that may be of interest to them. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibility
Preparing and serving hot and cold beverages, such as coffee, espresso drinks, blended coffees and teas
Operating coffee equipment, including espresso machines, grinders and brewers
Greeting customers when they enter the building
Restocking supplies, such as cups, lids, coffee beans, syrups and pastries
Keeping the work environment and cafe seating area clean, sanitary and organized
Cleaning countertops and behind the counter, including the coffee grinders, decanters or milk frothers
Assisting with opening and closing duties, including setup, cleaning and inventory tasks
Requirements
1-2 years of experience in a position requiring interpersonal skills and customer service skills
High School Diploma or G.E.D. required
Client interaction, communication, organization/time management are critical to the success of this role
Ability to respond quickly to changing demands
Strong sense of urgency and problem-solving skills
Excellent written and verbal communication skills
Physical ability to repeatedly lift packages, up to 50lb (drinks and snacks)
Must have a valid driver's license and acceptable driving record
Must possess the ability to work efficiently and independently
Must be willing to travel to other locations to assist with short notice
Role requires frequent Bending, keying/fingering, hearing, speaking, and lifting
Role requires constant reaching, seeing, standing, and walking