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WHSmith Group Logo WHSmith Group · -

Barista maestro

United Kingdom, Warrington · Job Posted March 21, 2026
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Job Description

As a Team Leader in our Costa Coffee Warrington Hospital store, you’ll lead and inspire your team to provide exceptional customer service and create a working environment that helps our colleagues to develop and achieve.

Job Responsibility

  • Lead and inspire your team to provide exceptional customer service and create a working environment that helps our colleagues to develop and achieve
  • Keeping customer service at the heart of everything you do, dedicated to creating incredible experiences for our customers whilst driving sales and commerciality
  • Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness
  • Keeping teams up to date on store business performance and appropriately challenging what can be done to improve
  • Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally

Requirements

  • Current Team Leader / Barista (or equivalent) in a fast-paced hospitality retailer or similar environment
  • Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor
  • Proven people development experience, focused on fostering a supportive, productive, efficient and inclusive environment
  • Strong organisation skills and someone who is proactive and able to prioritise well, in a fast-paced retail environment

Nice to have

  • A passion for coffee and a pride for making the perfect drink, for every customer, every time
  • Someone who can energise, influence and motivate the team to deliver exceptional service and performance

What we offer

  • Salary
  • Pension scheme
  • Paid annual leave
  • Employee discounts
  • A range of deals from retail partners
  • Employee Assistance Programme
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