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We're looking for an enthusiastic and motivated Barista Maestro to join our Food & Beverage leadership team at Crealy Theme Park & Resort. This is an exciting opportunity for someone who is passionate about great coffee, exceptional guest service and leading a team by example. Working across both of our Costa Coffee outlets, you'll play a key role in delivering high standards, creating memorable guest experiences and supporting the development of our growing food and beverage operation. Reporting to the Venue Manager, you'll be trusted to take ownership of the day-to-day running of the coffee shops, supporting and developing team members whilst maintaining excellent operational standards.
Job Responsibility
Opening and closing our Costa Coffee outlets
Preparing and serving high-quality Costa Coffee beverages
Leading and supporting the coffee shop team during service
Delivering exceptional guest experiences and creating positive first impressions
Maintaining excellent standards of cleanliness, presentation and food safety
Ensuring all products are prepared and served to brand and company standards
Coaching and supporting team members to deliver outstanding service
Monitoring stock levels and supporting with ordering and stock control
Supporting training of new starters and existing team members
Taking ownership of guest feedback and helping drive continuous improvement
Working closely with the Venue Manager to ensure smooth daily operations
Requirements
Previous experience working within a branded coffee shop environment (such as Costa Coffee, Starbucks, Caffè Nero, Pret A Manger, Coffee#1 or similar)
Experience at Team Leader, Supervisor, Shift Leader or Barista Maestro level
Strong knowledge of coffee preparation, service standards and daily coffee shop operations
Experience opening and closing a venue and leading a team during busy trading periods