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As a Barista at Origin Coffee, you will be an integral part of the team providing exceptional coffee and customer service during Edinburgh's Fringe Festival, one of the worlds greatest celebrations of art and culture. You will become part of the Barista team, supporting the General Manager and the team in creating a welcoming atmosphere and upholding Origin's commitment to quality and excellence. Your role will involve preparing and serving coffee and pre-made alcoholic drinks while maintaining the café's cleanliness, and contributing to a positive team environment. While our standard hours are 8am-5pm, occasional evening shifts (6-11pm) for bar support will be required during the festival period.
Job Responsibility
Provide outstanding customer service, ensuring every customer feels welcomed and valued
Engage with customers to share your knowledge of our coffee offerings and help them make informed choices
Always maintain a friendly and professional demeanour
Prepare and serve a variety of coffee drinks to the highest standards, following Origin's recipes and techniques
Maintain consistency and quality in every cup served
Stay updated with the latest trends and techniques in speciality coffee
Collaborate with the General Manager and fellow baristas to ensure smooth daily operations
Participate in training sessions to continuously improve your skills and knowledge
Support team members in achieving a well-coordinated and efficient working environment
Ensure the café is clean, organised, and well-stocked always
Follow health and safety regulations, including food safety standards
Assist in inventory management and stock replenishment
Help maintain and enhance retail displays to reflect the Origin brand
Support events and functions aimed at promoting Origin's brand and engaging customers
Maintain clear and effective communication with team members and management
Keep informed about any updates or changes in the café's operations and procedures
Adhere to all health and safety guidelines to ensure a safe environment for customers and staff
Participate in regular health and safety training sessions.
Requirements
Previous experience in a café or hospitality setting
Knowledge of coffee preparation techniques and equipment
Ability to work in a fast-paced environment and handle multiple tasks efficiently
Strong communication and interpersonal skills
Previous experience in a speciality coffee setting is essential.
Nice to have
Proactive in identifying and resolving issues quickly and efficiently
Open to experimenting with new coffee recipes and contributing ideas for improving service and operations
Eager to participate in training sessions and continuously improve skills and knowledge
Able to handle a fast-paced and sometimes stressful environment with composure and efficiency
Interest in contributing to a positive local community through engagement and support of local initiatives.