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Baxter Storey Logo Baxter Storey · -

Barista - Cafe Supervisor

United Kingdom, London Employment contract 15.90 GBP / Hour · Job Posted January 19, 2026
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Job Description

The primary objective of this role is to provide effective leadership and ensure the delivery of exceptional customer service and high-quality products that meet or exceed our clients' stringent standards. We are seeking a full-time Team Leader for our Cafe` at BaxterStorey, who will be accountable for the following critical responsibilities:

Job Responsibility

  • Implementing and rigorously enforcing BaxterStorey's strategic vision encompassing People, Product, Customers, Environment, and Profitability
  • Ensuring the consistent delivery of superior customer service through a professional, efficient, and meticulous approach
  • Providing authoritative and decisive leadership to the team, including task allocation, performance management, and continuous evaluation
  • Supporting the Manager in critical daily operational activities and assuming full managerial responsibilities in their absence
  • Coordinating effectively with Front of House (FOH) team to guarantee product excellence, optimal inventory management, and stringent stock control
  • Rigorously maintaining and enforcing the highest standards of food safety, occupational health and safety, and professional presentation

Requirements

  • Experience and passion in hospitality, retail, or food service
  • Amazing teamwork skills and an ability to drive excellent communication
  • Flexibility to work on a rota based schedule
  • Strong customer service focus with a positive attitude and professional presentation
  • Experience in Front-of-house (FOH) operations, including food service and stock control
  • A positive can-do attitude and a desire to improve and win every day
  • Excellent organisational and problem-solving skills, especially during peak times
  • Ability to work collaboratively with both front and back-of-house teams
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Work accordingly to the BaxterStorey Core Values

Nice to have

  • Previous experience in a similar role, especially in the fast service industry
  • Knowledge of Food Safety and sanitation practices

What we offer

  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 week’s enhanced maternity leave
  • Secondary career leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app
  • high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme
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