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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Job Responsibility:
Follow steps of service to deliver warm, engaging, and consistent hospitality that aligns with Four Seasons standards of excellence
Demonstrate and continually expand knowledge of our full beverage program- including wines, cocktails, beers, and specialty spirits- and confidently share detailed ingredient and preparation information in a way that excites and inspires
Support the team as a dedicated colleague by completing side work, greeting and seating guests when needed, and operating the MICROS system with accuracy
Anticipate guest needs with a keen sense of awareness and presence, ensuring satisfaction through timely and thoughtful responses to questions or concerns
Accurately close guest checks, process payments, and properly handle voids or complimentary items in accordance with hotel procedures
Requirements:
Current New Mexico Alcohol Serve and Food Handler certifications
2+ years of experience as a high-end bar server or restaurant service work
Strong food and beverage, cocktail, beer, and wine knowledge preferred
Flexible schedule- availability to work evenings, weekends, and holidays
Ability to stand for extended periods and lift up to 30lbs.
What we offer:
Free and discounted stays at 135 Four Seasons locations worldwide