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The Food & Beverage Server provides exceptional quality and service to Bar Margot guests. In this role, you will be tasked with providing an expertly served beverage or dining experience; anticipating the guests’ needs and as an expert on the menu options; and delivering memorable guest experiences.
Job Responsibility:
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
coordinate food timings
check completed kitchen orders with the guest’s original order
transport items to the guest table in a timely manner to ensure proper food quality
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks
process cash and credit card payments
properly settle voided checks or complimentary meals
Breakdown, clean and set-up of tables, buffets, and food stations
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact
Work harmoniously and professionally with co-workers and supervisors
Take guest reservations
Plate and prepare tableside food items
Requirements:
An outgoing personality and a can-do approach to an assigned task
High level of understanding and knowledge of food and wine
Background in Luxury Resort and Hotel considered an asset
Minimum two years food service or related work
High school education or equivalent experience
Ability to carry and balance a tray
Ability to accurately process cash and credit card transactions
Nice to have:
Background in Luxury Resort and Hotel considered an asset
What we offer:
Competitive Salary/wages
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide