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Marriott Bonvoy Logo Marriott Bonvoy · Gastronomy

Bar GSA

Fiji, Momi Bay · Job Posted May 05, 2026
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Job Description

The Bar Guest Service Agent (Bar GSA) is responsible for delivering exceptional beverage service in a friendly, professional and efficient manner. This role focuses on creating a memorable guest experience by consistently demonstrating warmth, hospitality and high service standards. The Bar GSA prepares and serves beverages, maintains cleanliness and presentation of the bar area and engages with guests to anticipate and exceed expectations. This position plays a key role in supporting overall Food & Beverage operations by consistently upholding brand standards, ensuring safety and promoting the responsible service of alcohol.

Job Responsibility

  • Delivering exceptional beverage service in a friendly, professional and efficient manner
  • Creating a memorable guest experience by consistently demonstrating warmth, hospitality and high service standards
  • Preparing and serving beverages
  • Maintaining cleanliness and presentation of the bar area
  • Engaging with guests to anticipate and exceed expectations
  • Supporting overall Food & Beverage operations by consistently upholding brand standards, ensuring safety and promoting the responsible service of alcohol
  • Completing opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors
  • Checking with captain or supervisor before leaving at end of shift
  • Setting up, stocking, and maintaining work areas
  • Stocking ice, glassware, and paper supplies
  • Removing soiled wares from bar top and tables
  • Maintaining cleanliness and condition of work areas, bar, bar unit, tables, and other tools
  • Following all company and safety and security policies and procedures
  • Reporting accidents, injuries, and unsafe work conditions to manager
  • Completing safety training and certifications
  • Ensuring uniform and personal appearance are clean and professional
  • Maintaining confidentiality of proprietary information
  • Protecting company assets
  • Welcoming and acknowledging all guests according to company standards
  • Anticipating and addressing guests’ service needs
  • Assisting individuals with disabilities
  • Thanking guests with genuine appreciation
  • Speaking with others using clear and professional language
  • Developing and maintaining positive working relationships with others
  • Supporting team to reach common goals
  • Ensuring adherence to quality expectations and standards
  • Reading and visually verifying information in a variety of formats
  • Standing, sitting, or walking for an extended period of time or for an entire work shift
  • Moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 50 pounds without assistance
  • Grasping, turning, and manipulating objects of varying size and weight
  • Moving over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
  • Reaching overhead and below the knees
  • Performing other reasonable job duties as requested by Supervisors

Requirements

  • High school diploma or G.E.D. equivalent
  • Minimum of 2–3 years’ experience in a bar, restaurant or Food & Beverage service role within the hospitality industry
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