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The Bar Back role will assist in cleaning the bar, preparing garnishes, ensuring the bar is well stocked with napkins, straws, glassware, garnishes, and all other necessities, and taking on other duties to support the bartender and ensure that the bar operates smoothly while maintaining a high standard of sanitation and cleanliness.
Job Responsibility
Assisting with opening and closing duties, such as restocking the bar with garnishes, straws, and napkins, ensuring that Bartenders have clean towels, glassware, etc
Ensuring bar is well-stocked with ice, liquor, wine, and beer
Checking taps and appliances to confirm that they are working properly, making minor repairs, or changing out kegs, if needed
Keeping the bar clean by wiping down surfaces, sweeping and mopping, removing soiled glassware, scrubbing coolers and storage areas, and emptying trash receptacles
Learning about menu items and memorizing cocktail recipes
Taking orders, preparing drinks, bussing tables, opening tabs, and processing payments especially during peak hours
Speaking to customers, answering questions, handling complaints
Maintain records and report levels of usage to assist in the reordering process and ensuring that delivered items are stored properly
Maintain positive guest relations at all times
Work to resolve guest complaints, ensuring guest satisfaction
Communicate effectively with guests as well as team members
Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities
Be familiar with all local attractions/activities to respond to guest inquiries accurately
Maintain complete knowledge of correct maintenance and use of equipment
Use equipment only as intended
Other job-related duties as assigned
Requirements
Assisting with opening and closing duties, such as restocking the bar with garnishes, straws, and napkins, ensuring that Bartenders have clean towels, glassware, etc
Ensuring bar is well-stocked with ice, liquor, wine, and beer
Checking taps and appliances to confirm that they are working properly, making minor repairs, or changing out kegs, if needed
Keeping the bar clean by wiping down surfaces, sweeping and mopping, removing soiled glassware, scrubbing coolers and storage areas, and emptying trash receptacles
Learning about menu items and memorizing cocktail recipes
Taking orders, preparing drinks, bussing tables, opening tabs, and processing payments especially during peak hours
Speaking to customers, answering questions, handling complaints
Maintain records and report levels of usage to assist in the reordering process and ensuring that delivered items are stored properly
Maintain positive guest relations at all times
Work to resolve guest complaints, ensuring guest satisfaction
Communicate effectively with guests as well as team members
Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities
Be familiar with all local attractions/activities to respond to guest inquiries accurately
Maintain complete knowledge of correct maintenance and use of equipment
Use equipment only as intended
What we offer
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members (for FT and PT Associates)
401K matching program for eligible associates (for FT and PT Associates)
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members