Banquets Server Job at Pyramid Global Hospitality (Houston)

Job Description

We are looking for a highly motivated Banquet Server to join our team! This individual will help to set up and prepare banquet room for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function.

Job Responsibility

Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces
Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables
Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming
Responsibilities also include cleaning of back hall and organizing of storerooms
Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
Assists as needed with event room setup according to meal period and table needs
Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked
Serves food and beverages to guests Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen
Cleans and sanitizes tables and/or counters & seats after guests are finished
Explains how various menu items are prepared, cooking methods and ingredients
Takes into consideration any special request and dietary issues made by the guest
Provides general property information Offers warm and sincere welcome/farewell for all guests
Interacts with staff in a professional manner, assisting other departments with necessary information
Ensures final quality check on food and beverage items prior to serving guests
Monitors assigned tables for customer satisfaction, quality and additional service
Addresses any guest issue promptly and with high concern
Provides assistance to other event and restaurant staff as needed
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)

Requirements

Ability to effectively understand and communicate in the English language with guest and restaurant staff alike
Knowledgeable in guest service with food service experience, preferably Banquet service
Knowledge of wine, beer, cocktails, and spirits preferred
Ability to adapt to changing demands and priorities under pressure in a fast-paced environment and respond with a sense of urgency when needed to ensure guest satisfaction
Moving up to 50 lbs. frequently, throughout shift, to perform essential job functions
Extend arms
frequent reaching, twisting, pulling, bending, and stooping
Frequently standing, walking, and ascend/descend stairs throughout work shift
Moves about the hotel and banquet areas including but not limited to banquet areas, dining rooms, and other event spaces within the hotel, for duration of shift

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities

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