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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Banquets Manager

Australia, Melbourne · Job Posted June 29, 2026
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Job Description

As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Banquets Manager, we not only meet, but also exceed, our guests’ expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.

Job Responsibility

  • Overseeing banquet operations
  • Leading the banquet team
  • Ensuring exceptional customer service
  • Working alongside the Director of Food & Beverage on budgeting, payroll management & human operations
  • Tasked with service trainings for the banquet operation teams
  • Point of Contact in coordination of events and activities internally and externally
  • Manage supply needs, inventories, equipment, and staff scheduling
  • Support the hotel’s service and relationship strategy, driving guest loyalty by creating unforgettable memories through each guest experience
  • Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings
  • Ensure you and the team uphold all company policies and procedures and complete all required managerial tasks in a prompt & thorough manner
  • Inspire the Banquets team to provide quality service and exceed guest expectations
  • Be an empowering leader by providing motivation and support to your department’s Ladies and Gentlemen
  • Plan and execute team building activities for our associates as they are our most important assets
  • Liaise with stakeholders, clients and other individuals as the main point of contact for events & kitchen functions

Requirements

  • Relevant experience in a similar managerial role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • An up-to-date Victorian RSA
  • Self-motivated, driven and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude

What we offer

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
  • Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend
  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
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