Banquets Manager

• Assist the Banquets Management Team with directing the day-to-day activities and assignments of the Banquets Staff
• Oversee the Banquet Service team, in the execution of their duties and adherence to the Belgrove Resort standards of service
• Provide guidance, instruction, and follow-up with Banquet Houseperson staff, particularly regarding the care and maintenance of the facility and equipment
• Execute all policies accurately with improvement to quality, service, and operations
• Inspects all function rooms prior to service, to ensure the room is maintained, and reports any discrepancies to Engineering
• Engage in ongoing development of Banquet staff while holding the team accountable for performance and maintaining standards
• Communicate as necessary with clients to ensure full guest satisfaction
• Actively participate in all meetings which must be attended for communication: BEO Meeting, F&B Meeting, and any other meetings which pertain to the Banquets Department
• Monitor team member’s work with a detailed eye in an organized fashion to ensure timeliness, adherence to standards and accuracy
• Work on special tasks as assigned by the Director of BanquetsFood & Beverage

• Previous leadership experience in Banquets is required
• Strong leadership skills
• Thorough, detail oriented, organized, and pro-active
• Independent thinker and doer
• Strong sense of style and taste
• Strong, intuitive ability to deliver exceptional customer service
• Team player
• 3+ years of Banquet leadership experience
• Working knowledge of local, state and federal liquor regulations
• Certification in alcohol awareness program, i.e. TIPS

A second language is desirable

• comprehensive health insurance
• retirement plans
• paid time off
• on-site wellness programs
• local discounts
• employee rates on hotel stays
• ongoing training and development opportunities