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Four Seasons Logo Four Seasons · Hospitality and Tourism

Banquets Manager

Mexico, La Ribera · Job Posted January 15, 2026
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Job Description

The Banquets Manager is responsible for planning, coordinating, and supervising all banquet events within the resort, ensuring exceptional guest experiences and seamless execution. This role requires a dynamic leader who can manage a team, maintain high standards of service, and work closely with other departments such as Sales, Culinary, and Events Coordination.

Job Responsibility

  • Oversee all aspects of banquet operations from setup to breakdown, ensuring timely and efficient service
  • Supervise, train, and schedule banquet staff
  • Coordinate with the kitchen and catering teams to ensure accurate food and beverage service aligned with guest expectations
  • Review banquet event orders (BEOs) and conduct pre-event meetings to confirm event details
  • Maintain inventory of banquet equipment and supplies
  • ensure proper care and storage
  • Manage banquet budget and control costs while maintaining high service standards
  • Collaborate with the sales and events teams to improve event offerings and guest satisfaction

Requirements

  • Fluency in Spanish and English is required for this position
  • A minimum of three (3) years working as Banquet Manager or similar role as a department head
  • Two (2) + years’ experience working within a luxury hotel or similar environment is considered an asset
  • Requires Knowledge in Micros and Opera System
  • Knowledge of food safety standards and health regulations
  • Basic understanding of financials (e.g. labor cost, P&L, inventory)
  • Availability to work evenings, weekends, and holidays as needed
  • Requires knowledge of how to operate computer equipment

What we offer

  • Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
  • Shuttle service from San Lucas and San Jose del Cabo to the resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • In-house training workshops for line and management employees
  • Employee Service Awards as well as Employee of the Month & Employee of the Year Awards
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