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Banquets & Conferences Concierge

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Marriott Bonvoy

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Location:
United States , Dallas

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The Banquets & Conferences Concierge at The Ritz-Carlton Dallas ensures the delivery of exceptional luxury service by meeting group coordinators, analyzing banquet event orders, fulfilling special arrangements, and maintaining high standards of guest service and safety. The role involves physical tasks such as standing, walking, lifting, and moving through various spaces, as well as professional interactions with guests and team members.

Job Responsibility:

  • Meet group coordinator/host(ess) prior to functions
  • Read and analyze banquet event order
  • Respond to and fulfill special banquet event arrangements
  • Follow up on special arrangements to ensure compliance
  • Follow company and safety policies
  • Ensure uniform and personal appearance are clean and professional
  • Welcome and acknowledge all guests
  • Anticipate and address guests’ service needs
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships
  • Ensure adherence to quality expectations
  • Read and visually verify information
  • Visually inspect tools, equipment, or machines
  • Stand, sit, or walk for extended periods
  • Move, lift, carry, push, pull, and place objects
  • Move through narrow, confined, or elevated spaces
  • Move over sloping, uneven, or slippery surfaces
  • Reach overhead and below the knees
  • Perform other reasonable job duties as requested

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience
  • No license or certification required
What we offer:
  • Chance to be proud of the work you do
  • Opportunity to work with a global team
  • Empowerment to be creative, thoughtful, and compassionate
  • Learning and exemplifying The Ritz-Carlton Gold Standards

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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