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SOFITEL Logo SOFITEL · Hospitality and Tourism

Banquets Assistant Manager

Saudi Arabia, Riyadh · Job Posted January 26, 2026
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Job Description

We are looking for an experienced Banquets Assistant Manager . Under the guidance of the Director of Banqueting, you will liaise between multiple departments to ensure the success of every group function – and model exceptional service and leadership skills among your team.

Job Responsibility

  • Provide warm, sincere and engaging service
  • Ensures smooth and efficient functioning of the Banquet Department on a daily basis
  • Responsible for the timely, precise and expert execution of all banquets functions
  • Creative, cost-effective scheduling of the banquet Leadership Team, Captains, Banquet Servers, Coordinator
  • Proactively analyzes, develops, and revamps internal processes to create new ways of providing unique and innovative services ideas and incentives
  • Ensure exceptional service and guest satisfaction, addressing any issues or complaints promptly and effectively
  • Ensures departmental adherence to, and awareness of Health & Safety standards
  • Ensure the delivery of excellent service by maintaining high staff morale and team spirit through active on the floor communication, training and coaching
  • Conduct performance evaluations and provide ongoing training and development opportunities
  • Uphold the highest standard of internal and external customer service at all times
  • Ensure service is within the standards
  • Work closely with other departments, such as housekeeping, kitchen, food and beverage, and front desk, to coordinate services and enhance the guest experience
  • Maintain high staff morale and team spirit within the department
  • Performs any and all other tasks as assigned

Requirements

  • Degree with emphasis in Hospitality/Restaurants management
  • +3 years experience in food and beverage management, preferably in a luxury hotel setting
  • Problem solving & decision making skills
  • analytical and highly detail oriented
  • Proven team leader with a high level of energy and motivation
  • Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook
  • Ability to multitask, work in a fast-paced environment and have a high level attention to detail

Nice to have

  • You make people feel good - your team, guests and colleagues alike
  • You’re a strong team leader, a natural at managing and inspiring others
  • You are an excellent relationship builder, confident in working with other teams and leaders
  • You take ownership of important issues, solve problems, and make effective decisions
  • You want to be part of a team that works hard, supports each other and has fun along the way
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