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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Banqueting Manager

Romania, Bucharest · Job Posted March 26, 2026
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Job Description

As a Banquet Manager at the JW Marriott Bucharest Grand Hotel, you are the operational lead for our city’s most prestigious event spaces. You will direct and inspire a high-performing team to deliver an elevated guest experience, ensuring that every gala, international conference, and social milestone is executed with signature JW Marriott precision.

Job Responsibility

  • Projects supply needs for the department
  • Maintains and applies knowledge of all laws, as they relate to an event
  • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction
  • Adheres to and reinforces all standards, policies, and procedures
  • Ensures established sanitation levels are maintained
  • Manages departmental inventories and maintains equipment
  • Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory
  • Schedules banquet service staff to forecast and service standards, while maximizing profits
  • Develops lasting relationships with groups to retain business and increase growth
  • Sets goals and delegates tasks to improve departmental performance
  • Conducts monthly department meetings with the Banquet team
  • Applies and continually broadens knowledge of food and wine pairings and cutting-edge cuisine with emphasis on current event trends
  • Acts as a liaison to the kitchen staff
  • Leads shifts and actively participates in the servicing of events as needed
  • Sets a positive example for guest relations
  • Interacts with guests to obtain feedback on product quality and service levels
  • Responds to and handles guest problems and complaints
  • Empowers employees to provide excellent customer service
  • Ensures employees understand expectations and parameters
  • Strives to improve service performance
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
  • Reviews comment cards and guest satisfaction results with employees
  • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures
  • Observes service behaviors of employees and provides feedback to individuals
  • Monitors progress and leads discussion with staff each period
  • Participates in the development and implementation of corrective action plans
  • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges
  • focuses on continuous improvement of guest satisfaction
  • Attends and participates in all pertinent meetings

Requirements

  • High school diploma or GED
  • 5 year experience in the event management, food and beverage, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 3 year experience in the event management, food and beverage, sales and marketing, or related professional area

What we offer

  • Exclusive access to premier World Class Health Academy on-site
  • Access to the nationwide 7card network
  • Comprehensive medical benefits
  • Dedicated wellness programs
  • Personal development via Bookster
  • Unlimited career opportunities within Marriott International’s network
  • Access to world-class hospitality and leadership development programs
  • Discounted accommodation at Marriott properties worldwide
  • 5€ breakfast at our European hotels
  • Discounts on food and beverages for you, your friends, and your family
  • Meal vouchers
  • Referral bonuses
  • Associate celebration parties
  • 21 holiday days per year, increasing with your length of service
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