Banqueting & Events Operations Specialist

• Ensure the timely and accurate set-up and breakdown of banquet rooms, meeting spaces, and function areas according to event orders and hotel standards
• Prepare and arrange furniture, linens, decorations, and equipment in accordance with event requirements and layout diagrams
• Store, manage, and install the AV equipment in meeting rooms, providing technical support at the start of meetings and during sessions when needed
• Inspect and maintain the cleanliness and condition of all function rooms, storage areas, and equipment, ensuring a pristine and organized environment at all times
• Collaborate closely with the Events Manager and Banquet Manager to confirm that all setups align with guest specifications and event timelines
• Respond promptly to management requests during events, providing professional, courteous, and efficient assistance at all times
• Maintain effective communication with kitchen, service, and audiovisual teams to guarantee flawless coordination before and during events
• Monitor and report any maintenance needs or safety hazards immediately, taking action to prevent incidents
• Handle equipment with care, ensuring that all banquet materials—tables, chairs, linens, and décor—are properly stored and maintained
• Support post-event breakdown and resetting, ensuring rooms are returned to standard condition promptly and efficiently
• Comply with all hotel safety, security, and hygiene procedures, including HACCP and local health regulations
• Uphold the highest standards of personal grooming, uniform presentation, and professional conduct at all times
• Attend all meetings and training sessions as required by the Events Management team
• Continuously seek to enhance skills and knowledge in banquet operations, hospitality standards, and guest service excellence

• Basic knowledge of IT functions for video conference (microphones, tv screens, applications and networks)
• Good command of English and Italian (additional languages are a plus)
• Legal right to work in Italy
• Strong attention to detail, organization, and time management skills
• Proactive and service-oriented mindset
• Ability to work efficiently under pressure and adapt to changing priorities
• Team player with excellent communication and collaboration skills before and during the events
• Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays
• Consistent adherence to hotel grooming standards and professional presentation

Knowledge of Food & Beverage department is a strong nice to have

• A competitive salary package
• ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
• Learning & development: Opportunity to develop your talent and grow within your property and across the world!
• Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent