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The Banqueting Captain is responsible for coordinating all aspects of banquet events to ensure exceptional service and guest satisfaction. Acting as the main point of contact between the kitchen, service team, and event organizers, the Banqueting Captain oversees the setup, execution, and breakdown of banquet functions, ensuring that all standards of the hotel are consistently met. This role includes directing the service staff, managing table assignments, ensuring precise timing of food and beverage service, and maintaining a high level of organization and professionalism throughout the event. The Banqueting Captain ensures that all guest requests are handled promptly and efficiently, anticipates operational needs, and guarantees that every event runs smoothly from start to finish. A strong focus on hospitality, attention to detail, and the ability to lead by example are essential, as the Banqueting Captain upholds the hotel’s service standards while creating memorable experiences for guests.
Job Responsibility:
Coordinating all aspects of banquet events to ensure exceptional service and guest satisfaction
Acting as the main point of contact between the kitchen, service team, and event organizers
Overseeing the setup, execution, and breakdown of banquet functions
Directing the service staff
Managing table assignments
Ensuring precise timing of food and beverage service
Maintaining a high level of organization and professionalism
Handling all guest requests promptly and efficiently
Anticipating operational needs
Guaranteeing that every event runs smoothly from start to finish
Requirements:
Strong leadership and team coordination
Excellent guest service and communication
Attention to detail during setup and service
Problem-solving and adaptability
Solid knowledge of food & beverage service standards
Ability to work efficiently under pressure
Good organization and time management
Education: High school diploma or G.E.D. equivalent
Related Work Experience: At least 1 year of related work experience
What we offer:
Training
Development
Recognition
A place where you can pursue your passions in a luxury environment with a focus on holistic well-being