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Marriott Bonvoy Logo Marriott Bonvoy · Gastronomy

Banquet Waiter/Waitress

United Kingdom, London Employment contract · Job Posted May 31, 2026
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Job Description

As Banquet Waiter / Waitress, you will play an essential role in delivering exceptional and memorable event experiences, ensuring each function is executed seamlessly from preparation through to completion. More than simply serving food and beverages, you will contribute to creating a refined and engaging atmosphere, where every detail enhances the guest experience. This role is ideal for a service‑driven individual who thrives in a dynamic events environment and takes pride in delivering excellence at every stage of service.

Job Responsibility

  • Set up banquet spaces, including tables, linens, glassware and service equipment in line with event specifications
  • Provide attentive and professional food and beverage service during events and functions
  • Assist with event preparation, service and breakdown to ensure smooth operations
  • Transport and organise equipment, supplies and materials efficiently
  • Communicate effectively with kitchen and events teams to ensure accurate and timely service
  • Anticipate guest needs and deliver personalised service throughout the event
  • Clear, reset and maintain event spaces to the highest standards throughout service
  • Maintain cleanliness and organisation of all banquet and back‑of‑house areas
  • Support colleagues and assist with operational duties to ensure event success
  • Follow all health, safety and hygiene procedures at all times
  • Uphold company standards of service, presentation and professionalism

Requirements

  • Previous experience in food and beverage or event service, ideally within a luxury hotel or high‑end environment
  • Strong understanding of banquet and event service standards
  • Excellent attention to detail and commitment to delivering high‑quality service
  • Ability to work efficiently in a fast‑paced, high‑pressure environment
  • Strong organisational and multitasking skills
  • Excellent communication and interpersonal skills, with a warm and engaging approach
  • A proactive mindset, supporting the team and anticipating guest needs
  • Impeccable personal presentation aligned with luxury brand standards
  • A collaborative approach, working seamlessly with events, kitchen and service teams
  • Physical capability to meet the operational demands of the role

What we offer

  • Competitive salary designed to recognise excellence
  • Enhanced pension
  • Life assurance
  • Company sick pay
  • Additional holiday allowance
  • Access to BenefitHub's exclusive retail, wellness and travel privileges
  • Friends & Family preferred rates at Marriott hotels worldwide
  • Clear pathway for internal promotions and transfers
  • Cross-department training to refine your craft and broaden your expertise
  • Expert-led development programmes
  • Continuous learning through structured programmes
  • Premium e-learning platform access
  • Be part of an exclusive pre-opening experience shaping the future of the property
  • Private Medical Insurance
  • Employee Assistance Programme
  • Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
  • Food & Beverage discounts across Marriott properties
  • Year-round wellbeing initiatives and wellness activities
  • Award programmes celebrating exceptional performance
  • The Astor Awards
  • Distinctive Moments celebration
  • Long service awards
  • Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
  • Vibrant social calendar with team events and engagement activities
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