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The Hotel Cleveland is seeking a On Call Banquet Houseperson to join our team. As a Banquet Houseperson you will set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Crescent high standards of quality.
Job Responsibility:
Set up banquet room as instructed by Supervisor to include linen, service ware and glassware
Attend roll call meetings before events to learn function particulars, including guest and hotel expectations
Greet guests and respond to requests in a friendly and courteous manner
Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet
Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
Replenish beverages as necessary, and check with guests for overall satisfaction
Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function
Comply with attendance rules and be available to work on a regular basis
Perform any other job related duties as assigned
Requirements:
Must have the ability to communicate in English
Self-starting personality with an even disposition
Maintain a professional appearance and manner at all times
Can communicate well with guests
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
Knowledge of the appropriate table settings and serviceware
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel
Ability to remember, recite and promote the variety of menu items
Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift
Ability to operate beverage equipment, e.g., coffee maker
What we offer:
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling
Discounts with our Crescent managed properties in North America for you & your family members