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Banquet Set Up Supervisor

United States, West Lafayette · Job Posted April 23, 2026
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Job Description

The Banquet Set Up Supervisor oversees the Banquet Housepersons to ensure that all functions are set up and broken down in a timely and efficient manner.

Job Responsibility

  • Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations
  • Know and live the mission and the White Lodging/brand basics
  • Supervise staff including Banquet Housepersons
  • Oversee staffing levels and make adjustments to ensure service levels are met within labor model
  • Assign specific duties to staff for efficient operation of restaurant
  • Oversee department in absence of Department Manager
  • Schedule, order and complete inventory
  • Ensure that all associates have proper supplies, equipment and uniform
  • Ensure that all associates are following their schedule and taking their breaks
  • Capable of performing all hourly functions and operating all equipment in department
  • Assist in training new associates and cross-training existing associates according to the Certification Program
  • Train associates on safety standards and enforce those standards on a consistent basis
  • Identify associates engaging in unsafe behaviors and retrain them appropriately
  • Conduct daily preshift meeting
  • Perform uniform inspection prior to opening shift and make necessary corrections immediately
  • Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency
  • Assist Emergency Response Team as necessary
  • Know location and use of fire extinguishers
  • Carry out instructions through the function sheet (BEO), floor plan and supervisor directions
  • Handle any pop-up needs from guests or Catering Department
  • Assist in meeting room set up, tear down and refreshing according to function sheets
  • Capable of using industrial equipment such as large vacuums or buffers
  • Maintain a clean and orderly work area in accordance with hotel standards including storerooms, back hallways, service landings, dock area, foyer areas, etc
  • Ensure that a high level of sanitation and cleanliness is maintained before during and after each shift
  • Ensure that all equipment is properly maintained and secured
  • Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use
  • Ensure security and confidentiality of guest and hotel information and materials
  • Attend work on time as scheduled and adhere to attendance policy
  • Communicate properly and effectively with the guest, associates and managers
  • Effectively respond to guest complaints
  • Promote teamwork and associate morale
  • Other duties as assigned

Requirements

  • Flexibility/Adaptability
  • Quality of Work
  • Perseverance
  • Organization Skills
  • Guest Focus/Customer Service
  • Reliability/Dependability
  • Judgment/Problem Solving
  • Motivation/Initiative
  • Cooperation/Teamwork
  • TIPS Certification
  • Have a thorough knowledge of emergency procedures
  • Complete Chemical Training and Blood borne Pathogen Training
  • None required for education/experience
  • Lift, carry or otherwise move up to 25 lbs. regularly
  • Follow proper moving and lifting procedures
  • Regularly required to stand
  • sit
  • walk
  • reach
  • use hands to finger, handle or feel
  • talk and hear

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