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At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury services and seek for the best hospitality professionals worldwide. We are convinced that the Ladies and Gentlemen of The Ritz-Carlton are the most important resource in our service commitment to our guests. The Gold Standards serve as the foundation of the Ritz-Carlton brand and motivate us to be better every day. With this approach and the firm belief that our culture is the driving force of success, The Ritz-Carlton has earned an international reputation as a market leader in luxury hospitality. As part of our team, you will get to know our Gold Standards, such as our Employee Promise, our Credo, and our Service Values. We promise you that with us, you will have the opportunity to be proud of your work and your fellow Ladies and Gentlemen. "We are Ladies and Gentlemen serving Ladies and Gentlemen" The team of the The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position: Banquet Set-Up Coordinator When business brings you to Vienna, The Ritz-Carlton, Vienna delivers an experience that is both productive and inspired. The conference hotel features 900 square meters of flexible function space, including two boardrooms, three breakout rooms and a stunning Crystal Ballroom. During the summer months, groups can also reserve the hotel's Atmosphere Rooftop Bar for breaks and receptions that deliver impressive, panoramic views. Yet the venues are only the first component of successful conferences. The hotel's dedicated event planners lend the right blend of expertise and innovation to every gathering so that the experience stays with each person long after the conference ends. As a Banquet Set-Up Coordinator, you are responsible for the timely and precise preparation of event spaces and serve as a key point of contact for clients and internal teams before and during events. You ensure that all banquet set-ups meet client expectations and that operations run smoothly and efficiently.
Job Responsibility
Plan, organize and execute banquet room set-ups according to event orders and client specifications
Coordinate and oversee the physical arrangement of function rooms, including furniture, décor and equipment
Ensure all event spaces are prepared on time and meet quality and brand standards
Collaborate closely with Catering & Event Sales, Culinary and Service teams to ensure seamless event execution
Set up and manage basic AV and technical equipment as required for events
Monitor event flow and provide on-site support to ensure smooth operations
Address guest requests and concerns promptly and professionally
Maintain cleanliness, organization and safety standards in all banquet areas
Requirements
Completed training in hospitality, preferably within the upscale hotel or events sector
Previous experience in banquet operations, event setup, or food & beverage service
Strong organizational and time-management skills with attention to detail
Ability to work independently and handle multiple tasks under pressure
Team-oriented mindset with good communication skills
Flexible, reliable, and service-driven attitude
Professional appearance and demeanor
Good command of German and English
Nice to have
Additional languages are a plus
What we offer
Become part of the Top 1% of Hospitality Professionals
Work in a 5-star environment
Excellent career opportunities worldwide
Regular training & development opportunities
Motivated and supportive team
Unique employee benefits such as hotel stays, Food & Beverage discounts, retail discounts, free uniform cleaning and meals, wellbeing and recognition programs
Competitive compensation with a guaranteed annual pay increase based on performance