Banquet Service Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Changzhou

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Responsible for managing all on-site details for executing group events and ensuring adherence to quality and company standards. Includes hiring, training, and coaching employees, as well as handling guest interactions and maintaining professional operations.

Job Responsibility:

Responsible for all on-site details for executing group events
develop and follow checklist/itinerary
troubleshoot event problems
serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events
design, confirm, and communicate room layouts and set-up requirements for special events
enter and retrieve information contained in computer databases
transmit information or documents using computer, mail, or facsimile machine
operate standard office equipment other than computers
prepare weekly departmental payroll paperwork
assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
follow all company and safety and security policies and procedures
report accidents and injuries
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
visually inspect tools, equipment, or machines
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
thank guests with genuine appreciation
speak with others using clear and professional language
prepare and review written documents accurately and completely
answer telephones using appropriate etiquette
develop and maintain positive working relationships with others
support team to reach common goals
listen and respond appropriately to the concerns of other employees
ensure adherence to quality expectations and standards
move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance

Requirements:

High school diploma or G.E.D. equivalent
less than 1 year related work experience
at least 2 years of supervisory experience

What we offer:

Opportunities for training, development, and recognition
working in a luxury environment with a focus on holistic well-being
non-discrimination on any protected basis, including disability or veteran status

Additional Information:

Job Posted:
July 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Banquet Service Manager