Banquet Server

• Prepare for, serve, maintain, and clear various functions including buffets, receptions, plated meals, and refreshment breaks
• Provide total guest satisfaction through skilled and capable service in accordance with New York State laws and regulations as well as Company policies, practices, and procedures
• Assist in setting up designated rooms
• Demonstrate full knowledge of menus, key ingredients, and preparation methods
• Greet all guests with enthusiasm and friendliness
• Serve and clear assigned station while acting as a team member to assist other servers
• Answer guest questions about food, beverages, and facilities accurately and in a friendly manner
• Complete side-work during non-busy hours
• Maintain a safe, clean, organized, and stocked work area following sanitation standards
• Maintain a professional appearance, and professional relationship with coworkers at all times

• High School Diploma or GED
• 1-2 years’ of serving experience
• Excellent verbal, written, and interpersonal communication skills
• Exceptional hospitality and customer service skills, service standards, guest relations, and etiquette
• Ability to make professional, independent, and good judgment decisions within proper policy and procedures
• Must be able to walk/stand for long periods of time
• Ability to work in a noisy, fast-paced environment
• Must have the physical ability to maneuver around the venue, at times walking and/or standing for 8-10 hours or greater, climbing stairs, lifting and carrying 50 lbs+, and frequent bending, reaching, kneeling, and squatting

ServeSafe & TIPS certification a plus